Personal Tailor

Massimo Dutti; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading fashion brand is seeking a passionate Suit Specialist in London to provide personalized shopping experiences. The ideal candidate will have experience in retail or tailoring, strong communication skills, and a passion for fashion. This full-time role offers opportunities for growth, exceptional service standards, and employee benefits including discounts and training programs.

Benefits

25% discount on brand products

Company pension scheme

28 days holiday allowance

'More for less' benefit package

Qualifications

• Proven experience in fashion or retail industry, especially in tailoring or bespoke services.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment while maintaining high service standards.

Responsibilities

• Engage with customers to understand their preferences and offer tailored product choices.
• Foster an environment prioritizing customer satisfaction and handle inquiries effectively.
• Lead and train the tailoring team to deliver exceptional service.

Skills

Interpersonal Skills

Communication Skills

Attention to Detail

Passion for Fashion

Job description

About us:

Massimo Dutti is a leader in the fashion industry, renowned for our sophisticated designs and high-quality materials. Our commitment to excellence extends beyond our products; we strive to create an exceptional shopping experience for our customers. We are currently seeking a passionate and dedicated Suit Specialist to join our team.

How we imagine you:

We are seeking someone with proven experience within the fashion or retail industry, preferably in tailoring or bespoke services. Somone with strong interpersonal and communication skills to effectively engage with customers and team members. A keen eye for detail and a passion for fashion and tailoring alongside the ability to work in a fast-paced environment while maintaining high standards of service.

What we expect from you:

• Engage with customers to understand their preferences and requirements. Offer a diverse selection of product choices in terms of fabrics, colors, and styles to ensure personalized service.
• Foster an environment where customer satisfaction is paramount. Address customer inquiries and feedback effectively, ensuring a seamless shopping experience.
• Develop and maintain a tailored shopping atmosphere that prioritizes customization. Work closely with customers to provide bespoke solutions that align with their individual tastes and preferences.
• Implement and monitor customer satisfaction metrics. Regularly analyze feedback to identify trends and areas for improvement, ensuring an ongoing commitment to excellence.
• Lead and train the tailoring team to deliver exceptional service. Share knowledge on fabrics, tailoring techniques, and customer engagement strategies, ensuring all team members uphold the Massimo Dutti standards.

What we offer:

In addition to a competitive salary, you will also receive 25% discount to buy the latest trends in any of our brands, company pension scheme, holidays allowance of 28 days and ‘More for less’ benefit package where you can find a wide range of discounts.

Our internal talent is our greatest asset and we are proud of offering internal promotion programmes where you will find opportunities to grow, e-learning and training programmes - we never stop learning!, social projects to get involved and contribute to a better society, and much more!

We are committed to ensuring that our recruitment processes are barrier free and as inclusive as possible to everyone .This includes making adjustments for people with disability or long term conditions.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Industries

  Retail

Referrals increase your chances of interviewing at Massimo Dutti by 2x

Get notified about new Sales Specialist jobs in London Area, United Kingdom.

London, England, United Kingdom 3 hours ago

London, England, United Kingdom 1 week ago

Richmond Upon Thames, England, United Kingdom 3 days ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

Greater London, England, United Kingdom 3 weeks ago

Group and Events Executive - Sales - Jumeirah Carlton Tower

Kensington And Chelsea, England, United Kingdom 3 weeks ago

Bromley, England, United Kingdom 3 days ago

Sales Advisor - Full Time - 1 Month FTC - Selfridges London

Greater London, England, United Kingdom 1 year ago

London, England, United Kingdom 1 week ago

Greater London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 21 hours ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 months ago

Dartford, England, United Kingdom 1 year ago

London, England, United Kingdom 5 hours ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 1 week ago

West Thurrock, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.