Personal Lines Customer Advisor

JR United Kingdom; Banbridge; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Personal Lines Customer Advisor to join their dedicated team in Banbridge. This role offers a vibrant office environment and a competitive salary, along with performance-related bonuses and private medical insurance. The ideal candidate will have a strong background in insurance sales and a passion for delivering exceptional customer service. Join a supportive, community-focused organization that values its employees and offers opportunities for professional development. If you thrive in a fast-paced environment and enjoy building strong customer relationships, this position is perfect for you.

Benefits

Private Medical Insurance

Annual Performance-Based Bonus

Company Pension

Wellness Programme

Funding for Professional Development

Qualifications

• 3+ years' experience in insurance sales is desirable.
• GCSEs including Maths and English are required.

Responsibilities

• Serve customers face-to-face and over the phone, understanding their insurance needs.
• Advise on and sell a wide range of personal lines insurance products.

Skills

Insurance Sales

Customer Service

Interpersonal Skills

Communication Skills

Education

GCSEs including Maths and English

Tools

OpenGi software

Job description

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Client:

Location:

banbridge, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Job Title: Personal Lines Customer Advisor

Description
We are hiring for our client, a well-established, family-owned insurance brokerage with over 50 years of experience in the market. With a strong local presence across County Down and County Armagh, they pride themselves on their customer-first approach and community-driven ethos. They are now seeking a Personal Lines Customer Advisor to join their dedicated team in a fast-paced, customer-focused environment.

This is an excellent opportunity for someone with a strong background in insurance sales who enjoys working directly with customers and is passionate about delivering top-tier service. This Personal Lines Customer Advisor role is based in a vibrant office environment and offers an attractive salary and a suite of benefits, including performance-related bonuses and private medical insurance.

Top 3 Things to Know About this Job

• Competitive Salary + Annual Bonus
• Private Medical Insurance & Death in Service Cover
• Supportive, close-knit culture with long-standing community roots

The Reward
* Competitive salary (negotiable based on experience)
* Annual performance-based bonus
* Private medical insurance
* Death in service benefit
* Company pension and wellness programme
* Funding available for professional development and exams
* Full-time or part-time hours available (Mon-Fri, 9am-5pm)
* Local, family-owned business with strong values and community focus

The Role
* Serve customers face-to-face and over the phone, understanding their insurance needs
* Advise on and sell a wide range of personal lines insurance products (car, home, van, travel, legal protection, GAP insurance, etc.)
* Maintain high levels of accuracy and compliance in administration
* Build and maintain strong customer relationships, offering tailored insurance solutions
* Operate within a supportive team and contribute to a collaborative workplace culture

The Person
* 3+ years' experience in insurance sales (desirable)
* Working knowledge of OpenGi software (preferred)
* Excellent interpersonal and communication skills
* Customer-focused, with a passion for service and sales
* GCSEs (or equivalent) including Maths and English
* Motivated, adaptable, and team-oriented