Personal Lines Account Manager (Experienced - minimum 2 years)

The Harbin Agency, Inc; Northern Ireland; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a dedicated individual to join their team in a full-time role. This position offers the opportunity to provide exceptional customer service while managing a book of insurance accounts. You will work in a supportive, family-owned environment that values teamwork and personal growth. With a focus on continuous education and skill enhancement, you will play a crucial role in ensuring clients receive the best service possible. If you have a passion for helping others and a strong background in the insurance industry, this could be the perfect opportunity for you.

Benefits

Group Health Plan

401K Plan

Company-paid Continuing Education

Group Life Insurance

Short-term/Long-term Disability

Qualifications

• 2+ years of industry-specific work experience is required.
• Must have an Insurance License to qualify for this position.

Responsibilities

• Servicing assigned Book of Business and participating in marketing renewals.
• Providing high-level customer service and maintaining accurate documentation.

Skills

Customer Service

Communication Skills

Organization Skills

Time Management

Technical Proficiency

Collaboration Skills

Education

High School Diploma or GED

Insurance License

Associates or Bachelors degree

Tools

Standard Office Equipment

Job description

Do you love to help others protect the people and things that matter most to them? Then come join our Team! We are a local, family-owned independent insurance agency offering many benefits including a Group Health and 401K plan as well as company-paid benefits such as continuing insurance education, Group life insurance, and short-term/long-term disability. This is a salary, full-time position located in Tyrone, GA.

JOB DESCRIPTION

Classification: Non-Exempt

This position is responsible for servicing their assigned Book of Business and actively participating in the marketing renewal process for those accounts. May add new lines as needed.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Promotes teamwork by maintaining a positive and respectful attitude with colleagues.
2. Assists in achieving department and company goals by performing assigned job functions in an accurate and timely manner.
3. Demonstrates strong communication skills through the use of effective verbal and/or written exchanges, active listening, and respectful response.
4. Provides the highest level of customer service to clients within a book of insurance accounts based on information from Producers, experience, and training, with an eye for proper documentation and organization.
5. Performs all functions associated with servicing an account by following established agency workflows with a high level of accuracy and attention to detail. In this capacity, must have excellent computer skills with the ability and willingness to learn new systems.
6. Performs various Accounting tasks to include premium allocations, payment schedules, and resolving accounting discrepancies.
7. Maintains confidentiality of all information related to clients, customers, employees, carriers, or as appropriate, other information.
8. Consistently reports to work on time and prepared to perform job functions.
9. Strives to increase knowledge and/or enhance skills through continuing education.

Competencies

1. Customer / Client Focus.
2. Technical Proficiency.
3. Organization Skills.
4. Time Management.
5. Communication Proficiency.
6. Collaboration Skills.

Supervisory Responsibility

This position has no direct supervisory responsibilities.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, and other devices.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is required to talk or hear all day. The employee is frequently required to sit, stand, walk, use hands to handle or feel, and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Position Type/Expected Hours of Work

This is a full-time position working Monday through Friday, 8:30 a.m. to 4:30 p.m. Hours may vary depending upon the scope of work assigned.

Travel

No travel is expected for this position.

Required Education and Experience

1. High School Diploma or GED.
2. Insurance License.
3. 2+ years of industry-specific work experience.

Preferred Education and Experience

1. Associates or Bachelors degree from college or technical school.
2. Industry designation.

AAP/EEO Statement

The Harbin Agency is an Equal Opportunity Employer.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.