Personal Lines Customer Advisor – Lurgan

Honeycomb; Armagh; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading family-owned insurance brokerage in Northern Ireland seeks a Personal Lines Customer Advisor. The role involves advising customers on various insurance products, processing applications, and managing renewals. Candidates should have experience in personal lines insurance and strong customer service skills. The company offers a competitive salary, potential bonuses, and opportunities for professional development.

Benefits

Potential annual bonus

Pension contribution

Private medical care

Company events

22 days annual leave plus stats

Funded examinations for career progression

Qualifications

• One year experience in personal lines insurance products.
• Experience in customer service.
• Desire to build a career in the insurance industry.

Responsibilities

• Advising customers on home insurance products.
• Producing quotations and processing applications.
• Managing the renewal process and updating customer details.

Skills

Customer service

Attention to detail

Communication skills

Numeracy skills

Literacy skills

IT skills

Tools

Open GI

Job description

Honeycomb is delighted to partner with a renowned, family owned insurance brokerage company to recruit for a Personal Lines Customer Advisor. This role would suit someone who'd like to join an expanding business, and who wants to get rewarded for a job well done.

The Client

Our client is one of the most renowned, family run insurance brokers in NI, with their head office based in Lurgan. They have been trading for over 50 years, and have built a network of 5 branches across NI. They put their customers at the heart of everything they do and have an excellent reputation on the market as a leader in their field.

The Role

The role as a Personal Lines Customer Advisor will sit within the Personal Lines team. Typical duties will include:

• Advising customers on a range of home insurance products, such as home, car, van and travel insurance
• Producing quotations
• Processing new business applications
• Managing the renewal process
• Administering mid-year adjustments
• Cross selling and up-selling on other value added products, such as legal and breakdown protection and GAP insurance
• Updating computer systems with customer details in a timely manner
• General administration duties

Desirable Criteria

• One years experience in personal lines insurance products
• Experience in using Open GI
• Customer service experience
• A desire to build on a career in the insurance industry
• Good numeracy, literacy & IT skills
• High attention to detail
• Excellent communication and interpersonal skills

Package

• Negotiable, depending on skills & experience
• Potential to earn an annual bonus
• Pension contribution
• Private medical care
• Company events
• 22 days annual leave, plus stats
• Funded opportunity to take examinations, and progress your career

To speak in absolute confidence about this opportunity please send an up-to-date CV via the link provided or contact Gabriella Tomb, Specialist Recruitment Consultant at Honeycomb on 028 96207050. If you have a disability which means you require assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equality of opportunity to all.