Personal Injury Claims Handlers

Zest Recruitment and Legal Consultancy Ltd; Swansea; Hybrid; GBP 25,000 - 45,000; Full time

Job summary

Join a dynamic and growing team as a Talent Acquisition Lead in a leading International Insurance Company. This role offers a unique opportunity to work in a vibrant environment where you will be pivotal in resolving personal injury claims with precision and fairness. You will be part of a supportive team that values exceptional service and efficiency. With the flexibility of a hybrid working model, you can enjoy a balanced work-life experience while contributing to a successful team. If you're passionate about claims handling and looking for career progression, this position is perfect for you.

Benefits

On-site parking

Career progression opportunities

Competitive salary

Bonus package

Flexible working hours

Qualifications

• Experience in personal injury claims handling is preferred.
• Strong negotiation and customer service skills are essential.

Responsibilities

• Validate claims and ensure details match Underwriters' records.
• Investigate claims and negotiate settlements effectively.
• Maintain accurate records and ensure compliance with procedures.

Skills

Claims Handling

Negotiation Skills

Attention to Detail

Customer Service

Education

CILEx qualification

Job description

Be among the first 25 applicants

Talent Acquisition Lead at Zest Recruitment and Consultancy LLP

Zest Recruitment and Legal Consultancy have several Claims Handler opportunities to join a busy Personal Injury department at this leading International Insurance Company based in Swansea on a hybrid basis (3 days in the office with on-site parking / 2 days WFH).

Our client is looking for claims handlers, ideally with personal injury experience to be the driving force behind resolving claims with precision, fairness, and efficiency. Deliver exceptional service, investigate causation, and negotiate settlement. You will be expected to work to targets and KPI’s within a vibrant, supportive team.

Responsibilities:

• Validating claims and checking all details agree with Underwriters' records.
• Identifying and referring questionable underwriting.
• Arranging for the repair of the Insured's vehicle or payment of compensation where appropriate.
• Establishing clearly the circumstances of any loss and making appropriate liability enquiries.
• Complying with pre and post litigation procedures efficiently through the life of a claim with a view to concluding the case effectively and economically, to include legal costs or other.
• Where appropriate pursuing recovery of Underwriters' outlay and/or negotiating settlement of Third Party claims, having due regard to the question of liability.
• Attending conferences/discussion facilities relevant to specific claims as well as Court attendances as required.
• Pursuing recovery of uninsured losses where appropriate.
• Maintaining accurate estimates throughout the life of the claim making adjustments where appropriate.
• Ensuring that files are diarised appropriately.
• Ensuring that manual and computer records are accurate and reflecting any changes made in a clear and precise manner including all changes made to estimating or reserves.

This is an ever-growing, successful team of young, dynamic professionals. There is scope for CILEx support and career progression along with a competitive salary, bonus and benefits package.

*Full time and part time hours considered.

Please get in touch to discuss these roles on a confidential basis or click apply for immediate consideration:

Seniority level

Not Applicable

Employment type

Full-time

Job function

Customer Service

Industries

Insurance