Personal Assistant - Gynaecology & Obstetrics

Mcht; Crewe; Hybrid; GBP 28,000 - 31,000; Full time

Job summary

Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) in Crewe is seeking a highly organized Personal Assistant to support the Gynaecology & Obstetrics division. The role requires secretarial experience and medical terminology knowledge, with a focus on diary management and coordination of clinics.

The post is a full-time, 37.5-hour-per-week fixed-term contract (12 months) at Band 4, Leighton Hospital, Crewe. RSA typing qualifications and excellent communication are essential for this busy team.

Qualifications

• Good level of general education, English language and Mathematics GCSE grade C or above, or equivalent.
• RSA Audio typing or equivalent, RSA 2 typewriting or equivalent.
• Excellent verbal and written communication skills.
• Ability to write detailed and accurate reports.
• Knowledge of medical terminology.

Responsibilities

• Provide efficient secretarial support to the Consultant Team/Specialist Nurse team.
• Dealing with all telephone enquiries.
• Audio typing from dictation and updating RTT pathways.
• Inputting/maintaining/updating data in hospital databases/systems.
• Communicating with patients, general public, Doctors, Nurses and other healthcare professionals.
• General administration duties (e.g. filing, copying).
• Line management of an Assistant Personal Assistant (APAs).
• Diary management and booking/cancellation/alteration of clinics.

Skills

Secretarial experience

RSA III

Typing qualification

Excellent communication

Education

English GCSE

Maths GCSE

Tools

Microsoft Office

Job description

Personal Assistant - Gynaecology & Obstetrics

Band 4

Main area PA - Gynaecology & Obstetrics Grade Band 4 Contract Fixed term: 12 months (FT post) Hours Full time - 37.5 hours per week (Monday to Friday) Job ref 412-W&C-8164651-A

Site Leighton Hospital Town Crewe Salary £28,392 - £31,157 pa pro rata Salary period Yearly Closing 16/10/2026 23:59

Job overview

Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) is the organisation which manages Leighton Hospital, Crewe and Victoria Infirmary,
Northwich.

The Division of Women's and Children's covers a range of specialities including Obstetrics & Gynaecology, Maternity services, Acute Paediatrics,
Community Paediatrics and Paediatric Audiology.

We are looking to recruit an enthusiastic and flexible individual to undertake the role of PA in Obstetrics & Gynaecology. The post is offered on a full time basis working 37.5hrs per week, Monday to Friday.

The PA will offer clerical and secretarial support to the Consultant Team/Specialist Nurse Team as well as other medical staff. This will be a busy and demanding role so only those with previous secretarial experience will be shortlisted – medical secretarial experience would be
advantageous.

Duties include but are not limited to:

• Efficient secretarial support to the Consultant Team/Specialist Nurse Team, including diary management.
• Dealing with all telephone enquiries.
• Audio-typing from dictation, including the updating of patient’s RTT pathways.
• Inputting/maintaining/updating data to the hospital databases/systems.
• Communicating with the patients/the general public/Doctors/Nurses/Other professions allied to healthcare.

The successful candidate will possess RSA III or equivalent and have proven secretarial and good time management skills.

Main duties of the job

You will be expected to demonstrate provision of a high quality secretarial service, excellent time management and organisational skills, and take responsibility for your team’s performance.

You should have proven leadership qualities and be able to demonstrate integrity and the ability to manage a team and take responsibility for supporting the Trust’s local and national targets.

The main duties of the role are:

• Efficient secretarial support to the Consultant Team/Specialist Nurse Team.
• Dealing with all telephone enquiries.
• Audio-typing from dictation, including the updating of patient’s RTT pathways
• Inputting/maintaining/updating data to the hospital databases/systems.Communicating with the patients/the general public/Doctors/Nurses/Other professions allied to healthcare.
• General administration duties (e.g. filing, copying)
• Regular validation of open RTT pathways.
• Line management of an Assistant Personal Assistant (APAs)

Applicants should be highly motivated and be able to demonstrate working on their own initiative, but also as part of a team. You will need to have a formal typing qualification, and you will need excellent communication skills. You will be able to act as a role model to others.

Working for our organisation

Mid Cheshire Hospitals NHS Foundation Trust provides a full range of local hospital and community services for people across East Cheshire (population 399K) and West Cheshire and Chester boroughs (population 357K).

The Trust provides high quality planned and unplanned/emergency care, cardiac and critical care as well as child health, maternity services, and intermediate care across our sites at Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford. The Trust provides 500 beds and employs over 5,000 members of staff.

An extensive range of community services is provided across 26 medical centres and schools by our community arm, Central Cheshire Integrated Care Partnership, in collaboration with Cheshire and Wirral Partnership NHS FT and the South Cheshire and Vale Royal GP Alliance. With the formation of Integrated Care Systems in July 2022 the Trust became a strategic partner in both Cheshire East and Cheshire West and Chester ‘places’ and is part of the Cheshire and Merseyside partnership caring for a population of over 2.7million.

During the Coronavirus pandemic, the Trust was recognised nationally for its ‘Be Safe Be EquiPPEd’ campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE.

At Mid Cheshire, our mission is to inspire hope and provide unparalleled care for the people and communities of Cheshire, helping them to enjoy life to the fullest.

Detailed job description and main responsibilities

Daily tasks will include the following

• Providing efficient secretarial support to the Consultant / Specialist Nurse team.
• Ensuring compliance of the Referral to Treatment (RTT) targets with regular validation of patient pathways.
• Audio typing from dictation.
• Communicating with the patients/the general public/Doctors/Nurses/Other professions allied to healthcare.
• Assisting the team with the booking/cancellation/alteration of clinics, ensuring full utilisation of clinic capacity
• Diary management
• Supervising and supporting the APAs within your team to ensure clinic turnaround targets are achieved.
• Dealing with all telephone enquiries.
• Inputting/maintaining/updating data to the hospital databases/systems.

Person specification

Qualifications Knowledge/ Previous experience

• Good level of general education, English language and Mathematics GCSE grade C or above,or equivalent
• RSA Audio typing or equivalent, RSA 2 typewriting or equivalent

Skills

• Previous secretarial experience, Excellent verbal and written communication skills, ability to write detailed and accurate reports,
• Knowledge of medical terminology, Understand and manage health records/waiting lists and ICD computer systems,

Skills

• Use of Microsoft Office, Experience with diary management, Experience of recording minutes and producing agendas
• Ability to perform a wide range of duties, according to job description, Supervisory Skills

Key Messages

We are a forces-friendly employers.

Candidates should ensure that all submissions and interactions reflect the candidate’s own skills, experience, and understanding. Any use of AI that compromises the integrity, fairness, or authenticity of the recruitment process may result in disqualification from consideration, withdrawal of offer, or dismissal if this these circumstances come to light post hire.

Candidates that require sponsorship to work in the UK are strongly advised to check the Government website for up-to-date information about whether the role they are applying for (incl. offered salary) is eligible.

Please let us know if you require an adjustment to our recruitment process and we'll be happy to discuss this with you.

We actively promote flexible working so please discuss any requirements you may have with us.

Secondments will be considered for fixed term positions when both parties agree. Candidates should seek approval from their current line manager before application.

All correspondence will be sent via the email address you have registered as your TRAC account. Selection is based on the Trust's values, and the criteria outlined in the Job Description for the role.

Appointments are subject to a 6-month probationary period. LED Doctors are subject to a 3-month probationary period.

You are required to pay for a DBS disclosure where the post requires one, and we encourage applicants to join and remain registered with the DBS update service.

We do not reimburse travel to interview expenses.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Name Holly Wiffen Job title Support Manager Email address [e-mail] Telephone number 01270 278279

If you have problems applying, contact

Address Leighton Hospital
Middlewich Road
Crewe
Cheshire
CW1 4QJ
Telephone [e-mail]