Personal Assistant

United Trust Bank Limited; Greater London; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

United Trust Bank Limited in City of London is seeking an experienced PA/EA for a hybrid coverage role, three days in the office and two days remote. You will manage calendars, arrange meetings, and support executives with reports.

Ideal candidates will have banking PA experience, excellent English, and a proactive, customer‑facing approach. The role requires resilience and a collaborative, team‑oriented mindset.

Qualifications

• PA/EA experience in a corporate or banking environment is desirable.
• Ability to manage calendars, coordinate meetings and travel arrangements.
• Excellent written and spoken English with professional etiquette.

Responsibilities

• Outlook inbox and diary management.
• Organisation of meetings (on and off site).
• Arrangement of travel and accommodation.
• Coordination and production of presentations and management reports.
• Support to Executive Management.
• General typing and filing tasks.

Skills

Diary management

Customer service

Interpersonal skills

Tools

Outlook

Expense systems

Travel booking tools

Job description

This is a hybrid role working 3 days in the office (City of London location) and 2 days working from home.

Role Purpose:

We require an experienced assistant who can juggle workload and enjoys being busy in a varied role. This role is for coverage of holiday and sick leave and may change from team to team depending on where the coverage is required. Previous experience in Diary Management, use of expense systems and booking travel is important for the role and a background as a PA / EA in the Banking industry is ideal.

Responsibilities:

• Outlook inbox and diary management
• Organisation of meetings (on and off site)
• Arrangement of travel and accommodation
• Coordination and production of presentations and management reports
• Supporting Executive Management
• General Typing, Document Scanning & Filing support
• Office Management cover when required

Skills and Experience sought:

• Previous PA experience in a corporate environment, preferably in a one-to-one role
• Have the passion, drive and attention to detail to deliver the very highest levels of customer service
• Have great interpersonal skills, an outgoing and vibrant personality
• Demonstrate an excellent command of the English language, both in verbal and written communication
• Understand professional etiquette and have the emotional intelligence to engage with the visitors and guests appropriately
• Have the ability to work well under pressure and act both proactively and intuitively
• Energetic and proactive
• Flexible approach and a ‘can do’ mind-set
• Strong teamwork ethic
• Demonstrable alignment with UTB’s core values of Teamwork, Service, Integrity and Tenacity

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. During the application process, you will be asked to complete an equality questionnaire on a voluntary basis and any data we collect will be treated confidentially and used for evaluation purposes. This will be for a period of 6 months or longer with your permission. This helps us understand our applicants so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive