Permitting Administrator

Go Traffic Management Limited; Warrington; Hybrid; GBP 19,000 - 30,000; Full time

Job summary

Network Plus is seeking a Permitting Administrator in Warrington to support the noticing team and coordinate highway works with internal and external customers. The role involves managing notices and permits, updating management systems, and ensuring compliance with permit conditions.

Applicants should have experience handling complaints, strong communication skills, and proficiency with Microsoft Office. Street Manager knowledge is advantageous, and the company emphasizes equality and privacy

Qualifications

• Experience investigating and responding to complaints.
• Proficient with Microsoft Office and data systems.
• Ability to meet deadlines and service levels.
• Strong verbal and written communication skills.
• Street Manager experience is advantageous.
• Knowledge of the utilities/construction sector is helpful.

Responsibilities

• You will ensure that all notices and permits that are required to work on the Highway are accurately applied for
• You will ensure that permit conditions are monitored, and the status of notices/permits are continuously monitored to ensure that site teams are working compliantly
• You will monitor jobs that are running out of time
• You will provide update in to works management systems and Insight, including backfill and reinstatement details accurately and in a timely manner
• You will maintain the timely and accurate input and uploading of information into spreadsheets, works management systems and incident management systems, ensuring that all issues are recorded and escalated
• You will ensure the effective and efficient processing of street works defects and interims ensuring data is inputted in a consistent manner
• You will provide monitoring of smartphone tracker system and logging of management information to allow efficient and effective reporting
• You will provide Daily and Weekly Street works quality and tracker reports as required and to ensure that all service levels and objectives are achieved
• You will manage, escalation and resolve Section 74 notices and other statutory penalties as appropriate

Skills

Complaints handling

Communication

Time management

MS Office

Street Manager

Utilities knowledge

Tools

Microsoft Office

Job description

Permitting Administrator

Department: United Utilities

Employment Type: Permanent

Location: Lingley Mere, Warrington

Compensation: £18,720 - £29,741 / year

Description

You will be a part of the noticing team working with our client to ensure that the Company’s work is effectively coordinated through communication with internal and external customers as well as the management of the business and client database systems.

Key Responsibilities

• You will ensure that all notices and permits that are required to work on the Highway are accurately applied for
• You will ensure that permit conditions are monitored, and the status of notices/permits are continuously monitored to ensure that site teams are working compliantly
• You will monitor jobs that are running out of time
• You will provide update in to works management systems and Insight, including backfill and reinstatement details accurately and in a timely manner
• You will maintain the timely and accurate input and uploading of information into spreadsheets, works management systems and incident management systems, ensuring that all issues are recorded and escalated
• You will ensure the effective and efficient processing of street works defects and interims ensuring data is inputted in a consistent manner
• You will provide monitoring of smartphone tracker system and logging of management information to allow efficient and effective reporting
• You will provide Daily and Weekly Street works quality and tracker reports as required and to ensure that all service levels and objectives are achieved
• You will manage, escalation and resolve Section 74 notices and other statutory penalties as appropriate

Experience and Qualifications

• Experience of investigating and responding to complaints
• Computer Literate, experience of using all Microsoft packages
• Proven experience in working to timescales, deadlines and service levels
• Good verbal and written communication skills
• Street Manager experience is advantageous but not essential
• Knowledge of the utility / construction industry would be an advantage

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.