Noticing Team Leader

Network Plus; Nelson; Vor Ort; GBP 30.000 - 34.000; Vollzeit

Benefits dieser Stelle

Full benefits package

Zusammenfassung

Network Plus is seeking an experienced team leader based in Nelson, UK. The role involves managing permitting processes in collaboration with Welsh Water's programming team to enhance performance. Candidates should have a strong background in the Utilities sector with expertise in Street Manager and Aurora systems. The position offers a competitive salary between £30,000 and £34,000 per year along with comprehensive benefits. Applications are welcome from all backgrounds.

Qualifikationen

• Strong written and verbal communication skills.
• Able to work in an organized manner to meet important deadlines.
• In-depth understanding of operational activities.

Aufgaben

• Support and lead your team in permitting processes.
• Provide innovative solutions to meet client requirements.
• Ensure compliance with statutory requirements.

Kenntnisse

Experience in Utilities sector

Street Manager knowledge

IT literacy

Strong communication skills

Organizational skills

Tools

Microsoft Office

Aurora management systems

Jobbeschreibung

Our Role

Your time will be split between the Welsh Water Offices in Clydach & Nelson, managing and supporting the noticing team and working side by side with the programme team on the Repair & Maintenance contract. You will work closely with the Welsh Water programming team alongside the Network Plus Operational team to influence a dramatic improvement in performance and show leadership skills to genuinely care about the ratings customers give of Network Plus.

Department: Welsh Water

Location: Nelson, Caerphilly

Compensation: £30,000 - £34,000 / year

Key Responsibilities

• Supporting and leading your team to ensure they submit and obtain the required permitting details to ensure we hit the customer and client programmed W.O.D.
• Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change to ensure that all client and operational requirements are met in a professional and efficient manner.
• Have full understanding of the Street and Aurora management systems and ensuring your team use it correctly and providing support where necessary.
• Liaise with contract area Managers and Supervisors to ensure permits are worked to correctly and everybody understands the durations etc.
• Managing and updating the system, tracking progress, maintaining timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated.
• Ensuring your teams request TTRO’s, co‑ordinating with other 3rd parties e.g. parking suspensions, bus stop suspensions, road closures etc and associated permits in real time.
• Attend the daily calls, monitoring progress and ensuring the teams are working to the correct permitting conditions.
• Attending the weekly and weekend programme call and taking the lead on ensuring all permits are granted and council stipulations are explained clearly and concisely to ensure all works go ahead as planned.
• Liaising with the client, UU Stakeholders and local authorities accordingly.
• Coordinating with other 3rd parties e.g. parking suspensions, bus stop suspensions, road closures etc.
• Ensuring your team validate and transmit notice/permit requests in a timely manner, open and close street work notices/permits and submit final registrations as required.
• Managing overdue closures and jeopardy managing the life cycle of the job.
• Identify street works issues and apply early intervention and elevate street works compliance issues where appropriate.
• Analyse and respond to Section 74 charges & fixed penalty offences.
• Run and circulate daily jeopardy reports as required.
• Monitor and chase any outstanding issues.

Experience and Qualifications

• Experience of working within the Utilities sector.
• Street Manager and Aurora management systems with sound knowledge and understanding of statutory requirements.
• IT and system literate.
• Strong written and verbal communication skills.
• Able to work in an organized manner to meet important deadlines.
• In depth understanding of the operational activity.
• Exceptional organisational skills.
• Good working knowledge of Microsoft Office systems.
• Strong planning and organisational skills.
• Ability to communicate effectively under pressure.

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Equal Opportunity Employer Statement

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Armed Forces Friendly

We are Armed Forces-friendly. We welcome applications from ex‑Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

Privacy and Security

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.