Permanent Position 40h - Assistant Store Manager - Petit Bateau Marylebone !

Petit Bateau; Greater London; On-site; GBP 28,000 - 34,000; Full time

Job summary

Petit Bateau Marylebone is seeking an Assistant Store Manager for a permanent 40-hour contract. You will work closely with the Store Manager to drive store operations, customer experience and team leadership at a busy Marylebone location.

With a minimum of 2 years in sales and management, you will apply strong brand knowledge, merchandising techniques and professional stock/cash handling to achieve targets and deliver exceptional service.

Qualifications

• 2+ years in sales and store management.
• Experience leading a team and implementing store standards.
• Strong knowledge of brand and product sales techniques.
• Ability to enhance the customer journey.
• Proven skills in stock control and cash handling.

Responsibilities

• Organise store activities and ensure Petit Bateau standards are met.
• Deliver a premium omnichannel customer experience.
• Lead and motivate the store team daily.
• Monitor revenue and optimise conversion, basket size and productivity.
• Represent management in absence of the Store Manager.

Skills

Brand and product sales techniques

Customer journey enhancement

Daily team management

Stock management procedures

Cash register procedures

Premium merchandising

Leadership

Organizational skills

Operational excellence

Job description

Permanent Position 40h - Assistant Store Manager - Petit Bateau Marylebone !

PETIT BATEAU MARYLEBONE · Permanent contract

Company Description

Petit Bateau is…
The brand that has been part of every generation for over 130 years, creating clothes made for living, running, laughing, playing and growing up.

A French heritage.
Born in Troyes in 1893, we are proud of our unique textile expertise and our high standards: meticulous in our manufacturing, yet joyful in the way our clothes are worn. Pieces that stand the test of time, are passed down from one generation to the next and continue to be loved and worn.

An international network on the move.
With more than 400 stores in France and around the world, we bring together digital innovation, retail excellence and a genuine focus on families to deliver the best possible customer experience every day.

As a committed Brand Ambassador, you will work closely with your Store Manager on all store activities to support the operational deployment of the Retail Boutique network strategy.

Your main responsibilities will include:

• Co-organize store activities and ensure proper implementation of Petit Bateau standards and procedures (planning, briefs, reporting, audits, inventories, etc.).
• Ensure the customer experience and satisfaction in accordance with the brand’s policies and values by offering a unique and personalized omnichannel customer experience.
• Lead and foster team engagement and cohesion on a daily basis, following the directions set by the Store Manager.
• Contribute to monitoring and analyzing store revenue and optimizing commercial performance indicators (conversion rate, average basket, productivity, etc.).
• Represent store management in the absence of the Store Manager with both internal and external stakeholders, ensuring continuity in the implementation of the strategy.

This list is not exhaustive.

Qualifications

You have a proven experience of at least 2 years and strong expertise in sales and management.

Required skills include:

• Strong knowledge of brand and product sales techniques
• Ability to enhance the customer journey
• Daily team management (briefing, onboarding, organization)
• Results-oriented with adherence to procedures (stock management) and non-sales tasks
• Knowledge of cash register procedures
• Ability to execute premium merchandising
• Leadership skills
• Strong organizational skills
• Solid managerial foundation
• Operational excellence

Personal qualities:

• Relational agility
• Collaboration
• Communication skills
• Emotional intelligence
• Entrepreneurial mindset

Additional Information

Working at Petit Bateau means benefiting from a comprehensive onboarding programme and a development pathway designed to help you build a clear career path. This is supported by an HR policy strongly focused on the employee experience, including training opportunities, cross-functional assignments and internal mobility opportunities.

This position is open to people with disabilities.