Permanent Position 24h - Sales Assistant - Petit Bateau London - Marylebone !

Petit Bateau; Greater London; Presencial; GBP 12.000 - 18.000; A tiempo parcial

Descripción de la vacante

Petit Bateau in London’s Marylebone seeks a Sales Assistant to deliver outstanding customer experiences and drive store performance. You will welcome customers, explain brand heritage, and assist with product selections while maintaining store standards.

Join a dynamic team with a clear development path, onboarding, and opportunities to grow within an international retailer focused on families and quality goods.

Formación

• Curious mindset with proactive approach to tasks.
• Self-motivation and ability to work independently.
• Affinity with CSR and brand values of Petit Bateau.
• Comfortable using digital tools and systems.
• Dynamic and versatile in a retail environment.

Responsabilidades

• Advise customers to meet 100% of their expectations.
• Mentor and represent the brand story and values to customers.
• Make personalised product recommendations with informed arguments.
• Contribute to CRM activities to recruit and retain customers.

Conocimientos

Curious

Self-motivated

CSR affinity

Digital tools proficient

Dynamic and versatile

Descripción del empleo

Permanent Position 24h - Sales Assistant - Petit Bateau London - Marylebone !

PETIT BATEAU MARYLEBONE · Permanent contract

Company Description

Petit Bateau is…
The brand that has been part of every generation for over 130 years, creating clothes made for living, running, laughing, playing and growing up.

A French heritage.
Born in Troyes in 1893, we are proud of our unique textile expertise and our high standards: meticulous in our manufacturing, yet joyful in the way our clothes are worn. Pieces that stand the test of time, are passed down from one generation to the next and continue to be loved and worn.

An international network on the move.
With more than 400 stores in France and around the world, we bring together digital innovation, retail excellence and a genuine focus on families to deliver the best possible customer experience every day.

Job Description

JoiningPetit Bateau means being able to take advantage of a development path thatallows you to have a clear career path through an HR policy focused on theemployee experience (training, cross-functional missions, mobility).

As aSales Assistant (M/F/X) you will be a key player in the customer experience!You'll be responsible for sales from A to Z (from reception tocollection/leave-taking), working as part of a team to ensure the economicperformance of the store and carrying out all the allocated non-sales tasksneeded to keep the store running smoothly.

Your main activities will be as follows:

• Advising customers to meet100% of their expectations;
• Embodying and communicatingthe brand's history, values and commitments;
• Make personalisedsuggestions for products and services with the right technical argumentsaccording to the needs identified;
• Recruit and retain PetitBateau customers through the CRM programme and customer satisfaction;
• Generate turnover todevelop the profitability of the sales outlet;
• Support the sale from A toZ and transform it;
• Know the procedures forcheckouts, refunds, returns, etc;
• Analysing results,implementing individual actions and proposing collective actions to improve KPIs and customer satisfaction;
• Contribute to the achievement of objectives and the development of physical and omnichannelsales at the point of sale;
• Carry out non-sales tasksto ensure a premium in-store experience;
• Participate in visualmerchandising in compliance with PB standards (labelling, merchandising,POP, folding, cleanliness);
• Respecting and applyingstock management procedures (receiving, sending parcels, restocking, putting away stock, inventory);

This list is notexhaustive.

Qualifications

You are :

• Curious
• Self-motivated
• Sensitive to CSR /affinity with the Petit Bateau brand and its values
• At ease with digitaltools
• Dynamic andversatile

You enjoy :

• Working as part of ateam and playing an active role in building and strengthening a cohesive group
• Developing andmaintaining respectful and lasting quality relationships with customers
• Analysing resultsand proposing action plans
• Leading a team
• Working in amulti-tasking environment

Additional Information

Working at Petit Bateau means benefiting from a comprehensive onboarding programme and a development pathway designed to help you build a clear career path. This is supported by an HR policy strongly focused on the employee experience, including training opportunities, cross-functional assignments and internal mobility opportunities.

This position is open to people with disabilities.