Fixed-Term Position 40h - Sales Assistant - Petit Bateau Hampstead !

Petit Bateau; Camden Town; Sur place; GBP 12 000 - 17 000; Plein temps

Résumé du poste

Petit Bateau Hampstead is hiring a Sales Assistant on a fixed-term contract (40h per week). You will join a team focused on delivering an outstanding customer experience and driving store performance.

Your responsibilities include greeting customers, recommending products, handling the CRM programme, supporting visual merchandising, and ensuring smooth store operations. Successful candidates will share our CSR values and a passion for family-friendly fashion.

Qualifications

• Curious and proactive with a willingness to learn.
• Self-motivated and able to work autonomously.
• Interested in CSR and aligned with Petit Bateau values.
• Comfortable using digital tools in a retail setting.
• Dynamic, versatile and team‑oriented.

Responsabilités

• Assist customers with product advice to meet their needs.
• Promote the brand story and values to shoppers.
• Make personalized product recommendations using CRM insights.
• Contribute to store turnover and profitability.
• Support the sale from greeting to checkout and after-sales.
• Follow checkout, returns and stock procedures.
• Contribute to visual merchandising and cleanliness.
• Support stock management and inventory processes.

Connaissances

Curious

Self-motivated

CSR/brand values

Digital tools

Dynamic

Description du poste

Fixed-Term Position 40h - Sales Assistant - Petit Bateau Hampstead !

PETIT BATEAU HAMPSTEAD · Fixed-term contract

Company Description

Petit Bateau is…
The brand that has been part of every generation for over 130 years, creating clothes made for living, running, laughing, playing and growing up.

A French heritage.
Born in Troyes in 1893, we are proud of our unique textile expertise and our high standards: meticulous in our manufacturing, yet joyful in the way our clothes are worn. Pieces that stand the test of time, are passed down from one generation to the next and continue to be loved and worn.

An international network on the move.
With more than 400 stores in France and around the world, we bring together digital innovation, retail excellence and a genuine focus on families to deliver the best possible customer experience every day.

Job Description

JoiningPetit Bateau means being able to take advantage of a development path thatallows you to have a clear career path through an HR policy focused on theemployee experience (training, cross-functional missions, mobility).

As aSales Assistant (M/F/X) you will be a key player in the customer experience!You'll be responsible for sales from A to Z (from reception tocollection/leave-taking), working as part of a team to ensure the economicperformance of the store and carrying out all the allocated non-sales tasksneeded to keep the store running smoothly.

Your main activities will be as follows:

• Advising customers to meet100% of their expectations;
• Embodying and communicatingthe brand's history, values and commitments;
• Make personalisedsuggestions for products and services with the right technical argumentsaccording to the needs identified;
• Recruit and retain PetitBateau customers through the CRM programme and customer satisfaction;
• Generate turnover todevelop the profitability of the sales outlet;
• Support the sale from A toZ and transform it;
• Know the procedures forcheckouts, refunds, returns, etc;
• Analysing results,implementing individual actions and proposing collective actions to improve KPIs and customer satisfaction;
• Contribute to theachievement of objectives and the development of physical and omnichannelsales at the point of sale;
• Carry out non-sales tasksto ensure a premium in-store experience;
• Participate in visualmerchandising in compliance with PB standards (labelling, merchandising,POP, folding, cleanliness);
• Respecting and applyingstock management procedures (receiving, sending parcels, restocking, putting away stock, inventory);

This list is notexhaustive.

Qualifications

You are :

• Curious
• Self-motivated
• Sensitive to CSR /affinity with the Petit Bateau brand and its values
• At ease with digitaltools
• Dynamic andversatile

You enjoy :

• Working as part of ateam and playing an active role in building and strengthening a cohesive group
• Developing andmaintaining respectful and lasting quality relationships with customers
• Analysing resultsand proposing action plans
• Leading a team
• Working in amulti-tasking environment

Additional Information

Working at Petit Bateau means benefiting from a comprehensive onboarding programme and a development pathway designed to help you build a clear career path. This is supported by an HR policy strongly focused on the employee experience, including training opportunities, cross-functional assignments and internal mobility opportunities.

This position is open to people with disabilities.