Front Desk & Guest Services Team Member

Premier-Inn; Inverness; On-site; GBP 12,000 - 20,000; Part time

Benefits offered by this job

Full training and support from day one

Whitbread Benefits Card – up to 60% of

Company pension and Save As You Earn

Discounts on shopping, travel, cinema,

Job summary

Inverness West Premier Inn in Inverness is seeking a Ground Floor Team Member to welcome guests, assist with check-in, and help deliver breakfast or dinner. The role involves varied shifts across the hotel, including evenings and busy periods, with a strong focus on guest satisfaction and smooth operations.

You’ll work as part of a team, staying calm under pressure and ensuring each guest feels looked after from arrival to departure, while contributing to a positive guest experience across our

Responsibilities

• Welcome guests and help them check in
• Serve breakfast or evening meals
• Answer questions and help solve problems
• Help keep the reception, restaurant and public areas looking their best
• Support your teammates across the hotel when things get busy
• Make sure every guest feels looked after from arrival to departure

Job description

Inverness West Premier Inn in Inverness is seeking a Ground Floor Team Member to welcome guests, assist with check-in, and help deliver breakfast or dinner. The role involves varied shifts across the hotel, including evenings and busy periods, with a strong focus on guest satisfaction and smooth operations.

You’ll work as part of a team, staying calm under pressure and ensuring each guest feels looked after from arrival to departure, while contributing to a positive guest experience across our