Perinatal Safety Improvement Team Administrator

Uhleicester; Leicester; On-site; GBP 24,000 - 28,000; Full time

Job summary

University Hospitals of Leicester NHS Trust is seeking a motivated Perinatal Safety Improvement Team Administrator to provide confidential admin support within the Maternity & Neonatal Services. The role supports the NHS 3- and 10-Year Plan metrics, diary management, minutes, data collection and cross‑department liaison.

You will coordinate meetings, manage actions in the project management IT system, assist with audits, and help with documentation formatting, ensuring accuracy and timely

Qualifications

• Educated to diploma level or equivalent experience and/or relevant experience.
• Minimum of five GCSEs including English and Maths at C or above.
• Two years' experience in an administrative role.
• Ability to organise, co-ordinate and facilitate meetings virtually.
• Skilled in MS Office (Word, PowerPoint, Excel).
• Experience handling confidential information and data.

Responsibilities

• Coordinate, validate and maintain efficient data collection.
• Liaise with other departments and internal/external network contacts.
• Provide diary management and facilitation of team meetings and relevant workstream meetings including room booking, preparing, organising and circulating agendas.
• Collate all relevant documentation for team meetings including pre-reading papers, previous minutes and action logs.
• Attend meetings to facilitate accurate documentation of meeting minutes.
• Provide general administrative duties including photocopying, filing, and basic clerical tasks.
• Monitor progress of actions through the project management IT system and ensure timely follow-up.
• Track and retrieve case notes required for audits.
• Take proactive approach to work and escalate issues as needed.
• Support formatting, layout and presentation of guidance documents while ensuring templates and accessibility standards.

Skills

Communication skills

Attention to detail

Project management

Planning and organisation

Team player

Education

Diploma level education or equivalent experience

Five GCSEs including English and Maths at C or above

Tools

MS Office

Nervecentre

HISS

Ormis

E3

Job description

Go back University Hospitals of Leicester NHS Trust

Perinatal Safety Improvement Team Administrator

The closing date is 12 November 2026

An exciting job opportunity has arisen to work within the Perinatal Safety Improvement Team (Maternity & Neonatal Services) at University Hospitals of Leicester. We are seeking to recruit a motivated and supporting individual to work within our dynamic and friendly team.

The team leads improvements in line with the NHS 10-Year Plan and has had investments to support improvements across Maternity and Neonates.

The Team Administrator will provide a comprehensive and confidential administration service to the Perinatal Safety Improvement Team and to support the achievement of key performance indicators specific to the NHS 3 & 10-Year Plan.

Main duties of the job

To provide a comprehensive and confidential administration service to the Perinatal Safety Improvement Team and to support the achievement of key performance indicators specific to the NHS 3-Year Plan and NHS 10 Year Plan.

The role will include meeting preparation & diary management, taking of meeting minutes/notes from the workstream and programme meetings of the Perinatal Safety Improvement Programme in support of the programme manager, project officers and Quality Improvement Midwives.

There will be a requirement to obtain data from multiple sources to facilitate audits and provide clerical support for guideline management.

The post holder will be required to manage and co-ordinate several activities simultaneously and demonstrate a high degree of attention to detail and autonomy.

The post holder will be expected to contribute to staff and service user engagement surveys.

About us

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals:

• high-quality care for all,
• being a great place to work,
• partnerships for impact, and
• research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

• we are compassionate,
• we are proud,
• we are inclusive, and
• we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

Job responsibilities

To co-ordinate, validate and maintain efficient and robust data collection

Where appropriate, to liaise with other departments and internal/external network contacts.

To provide diary management and facilitation of team meetings and relevant workstream meetings including room booking, preparing, organising and circulating agendas.

To collate all relevant documentation for team meetings including pre-reading papers, previous meeting minutes and action logs.

Attend meetings to facilitate accurate documentation of meeting minutes

To provide general administrative duties as required to the team to include photocopying, filing, basic clerical duties and distributing documents quickly and efficiently.

To monitor progress of actions through our project management IT system and ensure timely follow up of outstanding requests

To track and retrieve case notes required for audit purposes

Take a proactive approach to your work as well as being responsive to requests as they become available

Escalating to a senior member of the Perinatal Safety Improvement Team when difficulties occur in obtaining required information in a timely manner.

To take and relay messages clearly and accurately

To support the formatting, layout and presentation of guidance documents and other written materials, ensuring consistency with agreed templates, version control standards and accessibility requirements.

Training & Qualifications

• Educated to diploma level or equivalent experience and or relevant experience.
• Knowledge/ understanding of the NHS.
• Minimum of five GCSE's including English and Maths at C or above.

Experience

• At least two years' experience in an administrative role.
• Ability to organise, co-ordinate and facilitate meetings virtually.
• Skilled in MS office (Word, Powerpoint, Excel).
• Confidence to accurately minute meetings
• Experience of handling sensitive information whilst maintaining confidentiality.
• Experience of working in a medical administration role.
• Experience booking and organising faceface meetings
• Exposure to dealing with confidential data.
• Experience of using NHS data systems including Nervecentre, HISS, Ormis, E3 etc.
• Experience in minute taking or ability to demonstrate skills required through experience.

Communication and relationship skills

• Excellent communication skills with ability to build close working relationships with other members of the Perinatal Safety Improvement Team and the wider MDT.
• Attention to detail and accuracy
• Project management skills and experience.

Equality, Diversity and Inclusion

• Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
• All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others

Analytical and Judgement skills

• Ability to act on own initiative
• Ability to work without direct supervision.
• Confidence to elevate concerns
• Team player.

Skills

• Planning and Organisation skills with the ability to prioritise schedules and workloads

Planning and organisation skills

• Ability to prioritise workloads and have flexibility.

Commitment to Trust Values and Behaviours

• Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

University Hospitals of Leicester NHS Trust