Performance Officer

NHS; Mansfield; On-site; GBP 29,000 - 37,000; Full time

Job summary

An exciting opportunity to join the Performance Team at Nottinghamshire Healthcare NHS FT, the post-holder will support performance reporting across diverse health portfolios, ensuring effective management and reporting. This role significantly impacts the Trust’s improvement journey amidst a supportive and dynamic work environment.

Qualifications

• Educated to Degree level or equivalent relevant experience.
• Experience in working with performance and information data systems.
• Track record of working in a team.

Responsibilities

• Support the implementation of the performance management framework.
• Generate regular performance and activity reports.
• Monitor KPIs and help devise remedial action plans.

Skills

Advanced IT skills

Effective communication skills

Time management

Data analysis

Education

Degree or equivalent relevant experience

Tools

MS Excel

MS Office

SPC Charts

Job description

Job summary

An exciting opportunity has arisen to join the Performance Team at Nottinghamshire Healthcare NHS FT. Part of the data community, the post-holder will be responsible for supporting the delivery of performance reporting across a diverse portfolio, including Mental Health and Community Health.

The post-holder will work as part of a dynamic team across operational teams and corporate services to ensure effective performance reporting is delivered on time to multiple audiences.

This role will have a direct impact on the measurement of our improvement journey at Nottinghamshire Healthcare and be an integral part of the wider Performance Team.

Please note that this post does not meet the pay level required for a Skilled worker visa. Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker / Health & Care visa.

Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa

Main duties of the job

Supporting the implementation of the performance management framework, ensuring processes and systems are in place to enable mobilisation of all reporting requirements and management of performance with the Trust.

Collation, analysis, and interpretation and reporting of information to support the Trust in the management of their key performance indicators. The post holder will provide advice on the use of information and data analysis techniques with a focus on performance against reporting requirements.

Alerting the Performance Managers of any data quality issues or variances in data that require further investigation; the post holder will support ongoing improvement of data quality ensuring confidence and accuracy of data used.

Co-ordination and production of performance reports and offer analytical advice and support to service and team leads.

Supporting the Performance Managers in the implementation, development and production of information and reporting solutions.

About us

#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.

We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.

The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.

The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment

Details Date posted

06 June 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year per annum (pro rata for part time)

Contract

Fixed term

Duration

6 months

Working pattern

Full-time, Flexible working

Reference number

186-708-25-CS

Job locations

Lichfield Lane

200 Lichfield Lane

Mansfield

NG18 4RG

Job description Job responsibilities

Deputise for the Performance ManagerPlan and organise complex tasks: gather requirements, produce and develop reports.Generate regular internal and external performance and activity reportsMonitor KPIs, identify underperformance risks, and help devise remedial action plansMobilise and review contract outcome reporting requirementsProvide timely performance information to services and respond to ad-hoc data requestsEnsure processes are in place to address variances in external agreements and service specificationsInterpret data, investigate anomalies, and escalate issues to the Performance ManagerSupport system configuration to capture quality and performance targets and ensure reports meet service needsPrepare in-depth performance briefings for senior management, highlighting variability and required actionsAssist in implementing new performance standards and coordinate the annual benchmarking exercise

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.

You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies.

Job description Job responsibilities

Deputise for the Performance ManagerPlan and organise complex tasks: gather requirements, produce and develop reports.Generate regular internal and external performance and activity reportsMonitor KPIs, identify underperformance risks, and help devise remedial action plansMobilise and review contract outcome reporting requirementsProvide timely performance information to services and respond to ad-hoc data requestsEnsure processes are in place to address variances in external agreements and service specificationsInterpret data, investigate anomalies, and escalate issues to the Performance ManagerSupport system configuration to capture quality and performance targets and ensure reports meet service needsPrepare in-depth performance briefings for senior management, highlighting variability and required actionsAssist in implementing new performance standards and coordinate the annual benchmarking exercise

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.

You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies.

Person Specification Qualifications Essential

• Educated to Degree level or equivalent relevant experience.
• Experience and track record of working in a team.

Desirable

• Intermediate level qualification in MS Office, MS Excel or equivalent relevant experience.

Experience Essential

• Relevant similar experience of working with performance and information data systems.
• Experience and use of a range of statistical / numerical techniques acquired through qualification to degree level or equivalent work experience.

Desirable

• Recent experience of working within the NHS/Local Authority.

Skills Essential

• Ability to understand, validate, interpret and present data through a range of performance graphs i.e. SPC Charts.
• Excellent time management and organisational skills with the ability to manage priorities and achieve delivery against challenging deadlines.
• Ability to engage well with colleagues.
• Effective communication skills to a high standard, to communicate in written and verbal forms.
• Ability to provide and receive complex, sensitive or contentious performance information delivered using persuasion, empathy, and motivation skills in situations where agreement and cooperation is needed from stakeholders.
• Advanced IT skills including MS Excel, Word and PowerPoint.
• Advanced keyboard/software skills and data manipulation required for the accurate presentation of data.
• Experience and track record of working in a team.

Knowledge Essential

• Good understanding of performance monitoring and associated techniques.

Person Specification Qualifications Essential

• Educated to Degree level or equivalent relevant experience.
• Experience and track record of working in a team.

Desirable

• Intermediate level qualification in MS Office, MS Excel or equivalent relevant experience.

Experience Essential

• Relevant similar experience of working with performance and information data systems.
• Experience and use of a range of statistical / numerical techniques acquired through qualification to degree level or equivalent work experience.

Desirable

• Recent experience of working within the NHS/Local Authority.

Skills Essential

• Ability to understand, validate, interpret and present data through a range of performance graphs i.e. SPC Charts.
• Excellent time management and organisational skills with the ability to manage priorities and achieve delivery against challenging deadlines.
• Ability to engage well with colleagues.
• Effective communication skills to a high standard, to communicate in written and verbal forms.
• Ability to provide and receive complex, sensitive or contentious performance information delivered using persuasion, empathy, and motivation skills in situations where agreement and cooperation is needed from stakeholders.
• Advanced IT skills including MS Excel, Word and PowerPoint.
• Advanced keyboard/software skills and data manipulation required for the accurate presentation of data.
• Experience and track record of working in a team.

Knowledge Essential

• Good understanding of performance monitoring and associated techniques.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

Nottinghamshire Healthcare NHS Foundation Trust

Address

Lichfield Lane

200 Lichfield Lane

Mansfield

NG18 4RG

Employer's website

https://www.nottinghamshirehealthcare.nhs.uk/ (Opens in a new tab)

Employer details Employer name

Nottinghamshire Healthcare NHS Foundation Trust

Address

Lichfield Lane

200 Lichfield Lane

Mansfield

NG18 4RG

Employer's website

https://www.nottinghamshirehealthcare.nhs.uk/ (Opens in a new tab)