Performance Marketing Campaign Manager

JR United Kingdom; Northampton; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading global tech brand is looking for a Performance Marketing Campaign Manager to enhance customer engagement through chat-based campaigns. This role involves planning, executing, and optimizing chat strategies across platforms like web chat and WhatsApp. Candidates should have a strong background in digital marketing, ideally with experience in personalization and market collaboration in Europe.

Qualifications

• 3+ years’ experience in digital chat or messaging campaigns.
• Experience in personalization and performance marketing.
• Strong collaboration skills across European markets.

Responsibilities

• Plan and execute chat campaigns for flagship product launches across Europe.
• Collaborate with teams to create personalized messaging.
• Analyze performance data for continuous improvement.

Skills

Digital chat or messaging campaigns

Creative and data-driven mindset

Excellent stakeholder skills

Customer-first approach

Tools

LivePerson

Sprinklr

Zendesk

Job description

Performance Marketing Campaign Manager

Location:

Northampton, United Kingdom

Client:

Cornucopia IT Resourcing

Job Category:

Other

EU work permit required:

Yes

Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

Performance Marketing Campaign Manager

Chertsey, Surrey (Hybrid)

Our client is seeking a Conversational Commerce Campaign Manager to lead chat-based sales and engagement campaigns across digital channels like web chat, apps, and WhatsApp for a leading global tech brand.

Responsibilities:

1. Plan and execute chat campaigns supporting flagship product launches across Europe.
2. Collaborate with CRM, product, and content teams to create personalized messaging.
3. Optimize chat scripts and sales flows to enhance conversions and upsell opportunities.
4. Train chat agents with best practices and tools.
5. Analyze performance data and customer feedback for continuous improvement.

Skills Needed:

• 3+ years’ experience in digital chat or messaging campaigns (e.g., LivePerson, Sprinklr, Zendesk).
• Creative and data-driven mindset, with experience in personalization and performance marketing.
• Excellent stakeholder skills for collaboration across European markets.
• Curious, commercial, and customer-first approach.

Bonus points for experience with sales agents, chat automation, or European marketing campaigns.