Performance Marketing Campaign Manager

JR United Kingdom; Milton Keynes; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading global tech brand is seeking a Conversational Commerce Campaign Manager to spearhead chat-based sales and engagement initiatives. The role involves planning and executing digital communication campaigns across platforms like web chat and WhatsApp, optimising sales processes, and collaborating with cross-functional teams to enhance customer engagement through digital channels. A creative and analytical mindset is essential to drive effective campaign performance.

Benefits

Hybrid working environment

Qualifications

• 3+ years’ experience in digital chat or messaging campaigns.
• Creative and data-led mindset.
• Experience with European marketing campaigns is a bonus.

Responsibilities

• Plan and deliver chat campaigns for product launches.
• Optimise chat scripts and sales flows.
• Analyse performance data for continuous improvement.

Skills

Digital chat or messaging campaigns

Personalisation and performance marketing

Stakeholder management

Customer-first approach

Tools

LivePerson

Sprinklr

Zendesk

Job description

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Client:

Cornucopia IT Resourcing

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

Performance Marketing Campaign Manager

Chertsey, Surrey (Hybrid)

Our client is looking for a Conversational Commerce Campaign Manager to lead chat-based sales and engagement campaigns across key digital channels like web chat, apps, and WhatsApp for a leading global tech brand.

What You’ll Do:

Plan and deliver chat campaigns that support flagship product launches across Europe

Work with CRM, product, and content teams to create proactive, personalised messaging

Optimise chat scripts and sales flows to drive conversions and upsell opportunities

Train chat agents with best-practice tools and insights

Analyse performance data and customer feedback to continuously improve

Skills Needed

• 3+ years’ experience in digital chat or messaging campaigns (e.g. LivePerson, Sprinklr, Zendesk)
• A creative and data-led mindset, with experience in personalisation and performance marketing
• Great stakeholder skills – you’ll collaborate with teams across various European markets
• A curious, commercial, and customer-first approach

Bonus points for: Experience working with sales agents, chat automation, or European marketing campaigns!