Performance Manager

Go Traffic Management Limited; Worsley; On-site; GBP 36,000 - 44,000; Full time

Job summary

Go Traffic Management Limited is seeking a Performance Manager in Worsley to optimize operations through data analysis. You will collaborate with teams to ensure improved performance and help drive business improvement strategies.

The ideal candidate will have strong data management skills and experience with tools like SAP PM and Tableau. Excellent communication is essential for presenting findings clearly to various stakeholders.

Qualifications

• Technical understanding of data development and transformation.
• Proven experience in developing data capture solutions.
• Excellent communication skills for conveying complex data.

Responsibilities

• Extract and translate data to identify improvement areas.
• Work with planning manager for efficient planning.
• Develop and promote good data governance.

Skills

Data development

Communication skills

Data transformation and modelling

Experience with Tableau

Tools

SAP PM

Tableau

Job description

Performance Manager

Department: United Utilities

Employment Type: Permanent - Full Time

Location: Worsley

Compensation: £40,000 / year

Description

As a Performance Manager, you will work with the contract helping to ensure that we are running at our operational optimum. Working with the back office and operations team, you will extract and translate data from a variety of sources; enabling and supporting the team to make informed decisions to guide business improvement and efficiency. This role will enable data driven decisions, supporting us to reach our performance obligations on the contract.

Key Responsibilities

• Extract and translate data to identify areas of improvements and concerns in our operational contracts; supporting the provision of appropriate strategies of business improvement
• Identify trends within our performance and lead small projects to tackle and resolve issues
• Work side by side with our planning manager to ensure our back office team are planning work as efficiently as possible for the operational teams to enable increased productivity
• Build a close relationship with the client to help drive forward their targets and improve customer performance
• Be flexible due to adhoc requests which come in daily from different departments
• Help improve data accuracy from a commercial perspective to reduce our level of WIP on the contract
• Undertake research and collect data to better analyse outcomes
• Regularly monitor business performance; interpreting this data into visually engaging management reports
• Attend weekly performance meetings, supporting the Operations team with the communication and visualisation of performance data
• Develop and promote good data governance and analytical rigour; presenting conclusions to a range of stakeholders
• Produce and present statistical information clearly and concisely against a range of Key Performance Indicators
• Conduct quality audits of ongoing and completed works across the contract; liaising with local data owners for general performance and feedback
• Ensure the accurate submission of complete performance reports
• Produce Process maps to identify business improvement opportunities

Experience and Qualifications

• Technical understanding of data development, transformation and modelling
• Proven experience in developing data capture solutions
• Detailed working knowledge of SAP PM data
• Proven experience of using visualisation tools, such as Tableau
• Excellent communication skills, with the skill of conveying complex data visually and concisely to a range of stakeholders

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Equal Opportunity

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Armed Forces-friendly

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.