Performance Manager

Boden Group; West Midlands; Hybrid; GBP 60,000 - 75,000; Full time

Job summary

Boden Group is seeking an interim Performance Manager to influence operational performance across a major contract. The role is predominantly home-based with travel to sites as required, offering visibility to senior leadership and opportunities to drive improvements.

The successful candidate will develop performance reports, monitor trends, and lead reviews to close gaps, while collaborating with stakeholders to enhance service delivery. The assignment runs through May 2027.

Qualifications

• Experience in Facilities Management or similar operational environment.
• Strong analytical, reporting and performance management skills.
• Ability to interpret large volumes of operational data.
• Confident presenting findings to senior stakeholders.
• Experience with CAFM systems and Power BI is advantageous.

Responsibilities

• Develop and produce regular operational performance reports.
• Monitor performance trends, identifying risks, issues and opportunities for improvement.
• Provide accurate reporting to senior leadership and key stakeholders.
• Lead performance reviews and ensure actions are followed through.
• Analyse operational data to identify trends and underperformance.
• Work closely with stakeholders to improve service delivery and contract performance.
• Turn complex data into clear, actionable insights that support decision-making.
• Support continuous improvement initiatives across the contract.

Skills

Performance management

Analytical skills

Reporting skills

Communication skills

Stakeholder management

Proactive problem-solving

Tools

CAFM systems

Power BI

Job description

A leading organisation is seeking a Performance Manager on an interim basis until May 2027. This is a predominantly home-based position with travel to sites as required, offering the opportunity to influence operational performance across a complex contract.

The Role

As the Performance Manager, you’ll:

• Develop and produce regular operational performance reports.
• Monitor performance trends, identifying risks, issues and opportunities for improvement.
• Provide accurate and insightful reporting to senior leadership and key stakeholders.
• Lead performance reviews and ensure actions are effectively followed through.
• Analyse operational data to identify trends and areas of underperformance.
• Work closely with stakeholders to improve service delivery and contract performance.
• Turn complex data into clear, actionable insights that support decision-making.
• Support continuous improvement initiatives across the contract.

You

To be successful, you’ll bring:

• Previous experience within Facilities Management, maintenance or a similar operational environment.
• Strong performance management, analytical and reporting skills.
• Experience interpreting large volumes of operational data.
• Confidence presenting findings to senior stakeholders.
• Experience with CAFM systems and Power BI would be highly advantageous.
• Excellent communication and stakeholder management skills.
• A proactive approach to identifying and resolving performance issues.

What's in it for you?

• Interim contract through to May 2027.
• Predominantly home-based working.
• Monday-to-Friday working pattern.
• Site travel as required.
• Opportunity to influence performance across a major operational contract.
• High level of exposure to senior leadership and key stakeholders.