Performance & Insight Analyst

Onward Homes Limited; Manchester; On-site; GBP 40,000 - 48,000; Full time

Benefits offered by this job

Matched pension up to 10%

Health cash plan

Flexible working environment

Learning for life scheme

Job summary

Onward Homes is seeking a Performance & Insight Analyst to join the Finance team on a permanent basis in Manchester. You will analyse, interpret and produce data and performance reporting to inform strategic decisions and drive operational improvement, ensuring data standards and quality are maintained.

The role requires advanced analytical skills, experience with dashboards, and the ability to present insights to colleagues at all levels.

Qualifications

• Experience of working with data to present dashboards and reporting frameworks that inform performance improvement.
• Advanced analytical skills, using data to influence thinking and inform decision making.
• Inquisitive mind with the ability to find and solve problems.
• Experience of understanding customer and business needs, interpreting data and communicating analysis to assist decision making.
• Experience of working to develop data and performance services and improve systems.
• Experience of working to deadlines and targets.
• IT skills – Microsoft Office up to intermediate level.

Responsibilities

• Carry out all aspects of performance including developing indicators and reporting, and providing timely, accurate and intelligent analysis and insight (including financial and non-financial data) to inform strategic and operational decision making.
• Provide statistical analysis, reports and narrative to drive performance improvement. Proactively collate and present insight to colleagues at all levels across the organisation.
• Provide a link between the analysis of performance and other teams. Promote the use of data and insight across the business, including the use of innovative data presentation techniques.
• Develop strong relationships with colleagues to establish requirements and deliver reporting across all aspects of performance (including customer, property, support services).
• Collaborate with colleagues to ensure data reporting continues to meet the needs of Onward now and in the future.
• Produce external data and complete regulatory returns, as necessary. Compile, review and analyse benchmark information.

Skills

Data dashboards

Advanced analytics

Problem solving

Stakeholder understanding

Deadline driven

MS Office

Education

A-Level or equivalent

Tools

Qlik

Microsoft Office

Job description

About The Role

What you can expect from us

• We offer a competitive salary of £43,900 per annum.
• 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks.
• Salary Finance - access both short and long terms loans, plus provides access to a savings facility.
• Opportunity to further increase annual leave with service or though the holiday purchase scheme.
• Immediate entry to our Pension scheme (matched contributions up to 10%).
• A great flexible working environment, with a range of family friendly policies.
• Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more.
• Paid leave for absence including sickness, maternity, paternity, and adoption leave.
• Access of up to £150 annually through the 'Learning for life' scheme.
• Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme.
• Develop your career with support and access to training and qualifications.

About the role

We are currently recruiting for a Performance & Insight Analys t to join our Finance team on a permanent basis. The purpose of this role is to analyse, interpret and produce data and performance reporting for the organisation, identifying recommendations that influence strategic decision making and drive operational improvement. To ensure that consistent and valid data standards and quality are maintained.

Responsibilities

• Carry out all aspects of performance including developing indicators and reporting, and providing timely, accurate and intelligent analysis and insight (including financial and non-financial data) to inform strategic and operational decision making. Provide statistical analysis, reports and narrative to drive performance improvement. Proactively collate and present insight to colleagues at all levels across the organisation. Data
• Perform regular checking of data, exception reporting and analysis to identify data problems and issues that require addressing. Carry out regular reconciliations and reviews. Ensure the highest standards of data quality and accuracy are consistently applied, to provide data assurance enabling decisions to be made with appropriate and valid data. Partnership Working
• Provide a link between the analysis of performance and other teams. Promote the use of data and insight across the business, including the use of innovative data presentation techniques. Develop strong relationships with colleagues to establish requirements and deliver reporting across all aspects of performance (including customer, property, support services). Use data and analysis to influence colleagues and inform action and improvement activity, at operational and strategic levels. Collaborate with colleagues to ensure data reporting continues to meet the needs of Onward now and in the future. External
• Produce external data and complete regulatory returns, as necessary. Compile, review and analyse benchmark information. Research approaches to insight, ensuring innovative use of data to shape services.

Skills / Experiences

Essential

• Experience of working with data to present dashboards and reporting frameworks that inform performance improvement.
• Advanced analytical skills, using data to influence thinking and inform decision making.
• An inquisitive mind with the ability to find and solve problems.
• Experience of understanding customer and business needs, interpreting data and communicating analysis to assist decision making, and presenting analysis to colleagues at all levels.
• Experience of working to develop data and performance services and improve systems.
• Experience of working to deadlines and targets.
• IT skills – Microsoft office up to intermediate level.

Desirable

• Experience of managing projects and proactively leading areas of work.
• Experience of using Qlik (or other similar business intelligence tool).
• Experience of qualitative as well as quantitative analysis.
• An understanding of Housing legislation, good practice, and current issues.

Qualifications

Essential

• A-Level standard or equivalent qualification

About Us

About Onward

Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region.

We believe that everyone deserves a place to call their own, which is why we’re committed to building 500 new homes each year. We do more than just provide a roof over our customers’ heads, we’re here to make a real difference.

In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential.

We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below.

At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions.

If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on [e-mail] and a member of the HR Team will be in touch.