Insight & Performance Business Partner

Careers; Manchester; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

27 days' annual leave rising to 30

Pension scheme with employer contrib.

Medicash health care plan

Cycle to Work

Job summary

One Manchester is seeking an Insight, Intelligence and Performance Business Partner to enable the organisation to operate as a data‑driven, intelligence‑led business. You’ll blend strategic partnering with hands‑on BI delivery to provide high‑quality data, reporting and insight for informed decision making.

You’ll work with stakeholders to understand needs, develop reporting and BI solutions, and deliver clear insights that drive performance and service improvement across the organisation.

Qualifications

• Experience in a partnering/BI role with stakeholder influence.

Responsibilities

• Provide performance analysis, insight and challenge to support strategic and operational decision‑making.
• Translate complex data into clear, actionable reports, dashboards and recommendations.
• Partner with business areas to understand priorities, performance issues and reporting requirements.
• Lead the design, development and maintenance of Power BI dashboards, KPI reporting and analytical solutions.
• Deliver accurate and timely performance reporting, ensuring robust data validation and quality assurance.
• Maintain KPI frameworks, definitions and governance standards across the organisation.
• Drive data quality improvements and provide assurance on the accuracy and integrity of performance information.
• Manage and optimise reporting systems, datasets, data models and automated processes using tools such as Power BI, SQL, Power Query, DAX and Power Automate.
• Produce analysis for regulatory, benchmarking and ad‑hoc reporting requirements.
• Promote a data‑driven culture by supporting colleagues, sharing expertise and encouraging effective use of data and insight.
• Contribute to continuous improvement of reporting standards, tools and business intelligence practices.

Skills

Stakeholder management

Analytical thinking

Data storytelling

Data-driven decision making

Tools

Power BI

SQL

Power Query

Job description

Job title: Insight, Intelligence and Performance Business Partner

Contact type: Permanent

Salary: £49,050.23 per annum

Working hours: 35 hours per week, full time

Location: Manchester - agile

Closing date: 13 October 2026

About Us

At One Manchester, we're building places people are proud to call home. We own and manage over 12,000 homes across central, south and east Manchester --- but we're more than just a landlord. We provide services, support and opportunities that help people and communities thrive.

Everything we do is shaped by our HEART values, our customers and our commitment to creating positive change across our city. We believe safe, affordable homes are the foundation for better lives, and we work together to deliver services that make a meaningful impact every day.

We're continuing to evolve and improve how we work, making this an exciting time to join One Manchester. As we deliver the ambitions set out in our Corporate Plan, we're looking for people who share our values and want to help create inclusive, connected and sustainable places where people can thrive.

We're proud of our inclusive, customer-focused culture and the way our colleagues work together to make a difference every day. We're looking for people who share our values, care about customers and enjoy working collaboratively to improve services and communities.

About The Role

You’ll support the Insight, Intelligence and Performance team to enable the organisation to operate as a data‑driven, intelligence‑led business. By combining strategic business partnering with hands‑on business intelligence delivery, you’ll ensure high‑quality data, reporting and insight are available, trusted and used effectively to inform decision‑making. You’ll work closely with stakeholders to understand business needs, develop and maintain reporting and BI solutions, and provide clear, actionable insight that drives performance, service improvement and organisational success.

What You'll Be Doing

• Provide performance analysis, insight and challenge to support strategic and operational decision‑making.
• Translate complex data into clear, actionable reports, dashboards and recommendations.
• Partner with business areas to understand priorities, performance issues and reporting requirements.
• Lead the design, development and maintenance of Power BI dashboards, KPI reporting and analytical solutions.
• Deliver accurate and timely performance reporting, ensuring robust data validation and quality assurance.
• Maintain KPI frameworks, definitions and governance standards across the organisation.
• Drive data quality improvements and provide assurance on the accuracy and integrity of performance information.
• Manage and optimise reporting systems, datasets, data models and automated processes using tools such as Power BI, SQL, Power Query, DAX and Power Automate.
• Produce analysis for regulatory, benchmarking and ad‑hoc reporting requirements.
• Promote a data‑driven culture by supporting colleagues, sharing expertise and encouraging effective use of data and insight.
• Contribute to continuous improvement of reporting standards, tools and business intelligence practices.

What We're Looking For

We're after someone who has:

• Experience in a business partnering, insight or BI role, with a track record of working closely with key stakeholders to understand business requirements and influence decision making
• Outstanding analytical skills, with the ability to turn complex data into meaningful, actionable insight
• Proven experience of designing and delivering dashboards, reporting frameworks and data visualisations, using data storytelling techniques to engage audiences, clearly communicate performance and drive action, alongside conducting deep‑dive analysis
• Strong technical capability, with experience of using tools such as PowerBI, SQL and Power Query
• Experience of defining and managing KPIs and performance measures and an understanding of data quality and governance principles
• Experience of working within a complex matrix environment, with strong stakeholder management skills and with the ability to communicate effectively at all levels
• Ability to lead analytical projects, manage competing priorities and deliver against deadlines
• Strong understanding of the housing sector and operational performance.

Why join us?

We know that great services start with great people. That's why we're committed to creating a workplace where colleagues feel supported, valued and able to grow. Alongside meaningful work and opportunities to develop, you'll also benefit from:

• 27 days' annual leave when you join us, rising to 30 days after three years' service, plus UK bank holidays
• the option to buy or sell annual leave through our holiday scheme
• a genuine approach to agile and flexible working, dependent on the role
• an excellent pension scheme with an 11.4% employer contribution through the Smart SHPS DC salary sacrifice scheme
• supportive people policies that help you balance work and life
• Medicash healthcare cash plan membership, with Level 1 cover paid by us
• a 24/7 Employee Assistance Programme
• Perkbox, our benefits platform giving you access to hundreds of discounts, benefits and wellbeing resources
• a Cycle to Work scheme through Halfords
• access to Manchester Credit Union for affordable financial support, including loans, savings accounts and money guidance
• support to gain professional qualifications, with paid memberships fees for relevant professional bodies

Equality, diversity and inclusion

We're committed to creating a diverse and inclusive organisation where everyone feels valued, respected and able to be themselves.

We welcome applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

As part of our commitment to improving representation, we operate the Rooney Rule and aim to interview at least one ethnically diverse candidate for all roles, and at least one female candidate for roles within our Trades and Facilities teams where women are currently underrepresented.

We're also committed to supporting flexible and agile working where possible. If you require flexibility or adjusted working arrangements (including part time hours), we encourage you to speak to us as part of the recruitment process and we can let you know if it can be considered for this particular role.