Performance and Operations Manager

Great Western Hospitals NHS Foundation Trust; Swindon; On-site; GBP 49,000 - 57,000; Full time

Job summary

Great Western Hospitals NHS Foundation Trust in Swindon is seeking a Performance and Operations Manager (Band 7) to support the General Manager in delivering high quality services within the Surgery and Planned Care Division at Great Western Hospital.

The role involves monitoring the department's operational performance, analysing data, and escalating issues as required, with collaboration across clinical leads, clinicians and matron teams.

Qualifications

• Master's Degree or equivalent training and experience
• Evidence of management development
• Evidence of CPD

Responsibilities

• The postholder will effectively and efficiently manage the service’s performance, ensuring the relevant standards are achieved and taking corrective action when required.
• You will also monitor the operational performance of the department, escalating issues where appropriate. This may involve the analysis and interpretation of complex facts or situations and may involve the comparison of a range of options.

Education

Master's Degree or equivalent training

Evidence of management development

Evidence of CPD

Job description

Employer Great Western Hospitals NHS Foundation Trust Employer type NHS Site Great Western Hospital Town Swindon Salary £49,387 - £56,515 per annum Salary period Yearly Closing 04/10/2026 23:59

Performance and Operations Manager

Band 7

Job overview

Previous Applicants need not apply

An exciting opportunity has arisen for an ambitious and dynamic individual to join the Surgery and Planned Care Division at the Great Western Hospitals NHS Foundation Trust as a Performance and Operations Manager, supporting the General Manager to deliver high quality services.

Working collaboratively with the Clinical Lead, Clinicians and Matrons, the Performance and Operations Manager will be responsible for ensuring effective and efficient management of the operational functions within one of the Division's Clinical business units.

The Trust actively encourages personal development and will be committed to supporting you to develop your skills in an environment where new ideas are welcomed and encouraged.

Main duties of the job

The postholder will effectively and efficiently manage the service’s performance, ensuring the relevant standards are achieved and taking corrective action when required.

You will also monitor the operational performance of the department, escalating issues where appropriate. This may involve the analysis and interpretation of complex facts or situations and may involve the comparison of a range of options.

Working for our organisation

We are proud to be part of BSW Hospitals Group - a formal partnership between Great Western Hospitals NHS Foundation Trust, Royal United Hospitals Bath NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people.

We are creating a health and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues, our patients, our communities and our partners.

Detailed job description and main responsibilities

To monitor the operational performance of the department, escalating issues where appropriate. This may involve the analysis and interpretation of complex facts or situations and may involve the comparison of a range of options.

Please see the attached job description

Person specification

Qualifications

• Master's Degree or equivalent training and experience
• Evidence of management development
• Evidence of CPD

Experience

• Track record of participating and achieving significant changes
• Contribution towards service development.
• Operational problem solving.
• Experience of line managing staff
• Experience of working in an Acute NHS Trust.