Performance and Intelligence Manager

Liverpool City Council; Liverpool; On-site; GBP 52,000 - 78,000; Full time

Benefits offered by this job

31 days holiday + flex

Flexible agile working

LGPS pension scheme

Training and progression

Health and wellbeing

Cycle to Work

Travel Pass

Car Lease scheme

Family friendly policies

Gym membership

Employee volunteering

Job summary

Liverpool City Council's Children and Young People’s Services is seeking a Performance and Intelligence Manager to lead analytics, performance reporting, and data insights across CYPS. You will develop analytical products and support evidence-based decision making for senior leaders.

The role focuses on managing a skilled Performance and Intelligence team, applying data, AI and digital strategies, and aligning with council data initiatives.

Qualifications

• Experience in leading analytics or business intelligence teams is advantageous.
• Strong stakeholder engagement and communication skills are essential.

Responsibilities

• Lead on the development of analysis and analytical products for the CYPS Directorate, producing and presenting high‑quality insight, analysis and reporting that drives better outcomes for children and young people.
• Manage and develop a skilled Performance and Intelligence team, shaping innovative approaches to using data, digital technology and AI for improved analysis and in line with the Council’s emerging Digital and Data strategies.
• Support senior leaders, elected members and partners to establish performance frameworks, target‑setting arrangements and evidence‑based decision making across services.
• Drive continuous improvement through intelligence, interactive reporting, and data‑quality helping deliver real‑time performance improvement and strategic change across Children’s Services as well as bringing together service, finance and HR data to provide a holistic picture of our impact.
• It will be advantageous to have a good understand and experience in Children and Young People’s Services, in relation to processes, legislation and frameworks.

Job description

The following content displays a map of the jobs location - Cunard Building, Water Street, Liverpool

Job Reference liverpoolcitycouncil/TP/14667/2240

Number of Positions:

1

Contract Type:

Permanent Full Time

Working Hours:

35

Location:

Cunard Building, Water Street, Liverpool

Closing Date:

05/10/2026

Job Category:

Data and Analytics

Region / Division:

Liverpool

Business Unit:

Job Introduction

Job title:Performance and Intelligence Manager - Children and Young People’s Services

A bit about us:

Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.

Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!

Our Practice Model – “Our City, Our Children, Together” – was chosen by colleagues, parents and carers, children, and young people to reflect our collective commitment to working collaboratively, it is more than just a practice model, it is a shared vision. Every part of this model has been co‑produced with the people who access and deliver our services. It represents our values, our relationships, and our belief that, by working together, we can create the best outcomes for children, young people, and their networks. This is a model we can be proud of and one that truly belongs to all of us.

Join a service that’s really making a difference. Liverpool Children’s Services is proud to be rated “Good” by Ofsted, with inspectors recognising the positive impact of our work for children, young people and families across the city.

Liverpool City Council Children and Young People’s Services has recently undergone its Ofsted ILACS inspection, achieving a positive outcome across all four judgement areas (three judgement areas securing a ‘Good’ outcome), with inspectors praising stronger social work practice, a more stable workforce, and improved outcomes for children and young people and their networks. The Ofsted report specifically highlighted “improvements to Liverpool’s social work workforce, with the council moving from relying predominantly on temporary staff to employing a majority permanent workforce. Reduced workloads have enabled practitioners to develop more meaningful relationships with children and families, while social workers told inspectors they felt well supported and appropriately challenged by managers, with morale described as high.”

Jenny Glennard, Corporate Director of Children and Young People’s Services, said the inspection reflected both the commitment of the workforce and a renewed focus on children and young people’s experiences. “I am very proud of our workforce, our schools, and our partners who work tirelessly to support the children of the city. There is always more to do, and we will continue to build on this progress.”

This achievement reflects the dedication, passion and expertise of our workforce, and our commitment to delivering high‑quality services that help children thrive. If you’re looking to build your career in a supportive and ambitious organisation who are striving for excellence, we’d love to hear from you!

The role:

In this newly created role within Performance and Systems within Children and Young People’s Services, you will be responsible for the following:

• Lead on the development of analysis and analytical products for the CYPS Directorate, producing and presenting high‑quality insight, analysis and reporting that drives better outcomes for children and young people
• Manage and develop a skilled Performance and Intelligence team, shaping innovative approaches to using data, digital technology and AI for improved analysis and in line with the Council’s emerging Digital and Data strategies
• Support senior leaders, elected members and partners to establish performance frameworks, target‑setting arrangements and evidence‑based decision making across services
• Drive continuous improvement through intelligence, interactive reporting, and data‑quality helping deliver real‑time performance improvement and strategic change across Children’s Services as well as bringing together service, finance and HR data to provide a holistic picture of our impact
• It will be advantageous to have a good understand and experience in Children and Young People’s Services, in relation to processes, legislation and frameworks

Our offer to you:

• At least 31 days holiday, plus bank holidays, rising to 35 after 5 years’ service (pro rata if part time) - option to purchase further days
• Agile working (role dependent) - a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception
• Part of the Local Government Pension Scheme – option to join the AVC Scheme
• Progression -opportunities and training through a wide range of high quality learning
• Health and Wellbeing - offer including Employee Assistance Programme
• Cycle to Work and Travel Pass Schemes
• Drive Time –a salary sacrifice car lease scheme
• Family friendly policies with enhanced leave
• Discounted Gym Memberships
• Employee Volunteering Scheme

Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role.

If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at [e-mail] .

Eligibility to work in the UK will be verified in the final stages of the selection process. All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship. Candidates who require sponsorship should evaluate the Home Office eligibility criteria for a Skilled Worker visa before applying.

This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances.