Performance Analytics Lead — Data-Driven Insights

undisclosed; Telford; Hybrid; GBP 62,000 - 82,000; Full time

Job summary

undisclosed is seeking an analytics professional to lead performance measurement and data storytelling for digital service improvements. The role supports the Made Digital Transformation (MTD) initiative, with contributions across project teams and stakeholders.

You will analyse data, validate analytics tools, and help shape the design of the service to enhance accuracy, efficiency and impact. Occasional UK travel may be required; remote work is supported where possible.

Qualifications

• Strong data analysis skills and the ability to translate data into actionable insights.
• Experience building performance measurement frameworks.
• Ability to communicate findings clearly to stakeholders.

Responsibilities

• Work with project teams to procure, implement and validate analytics tools.
• Analyse data and create evidence-based data stories to inform decisions.
• Inform iterative design to improve service effectiveness and efficiency.
• Ensure high-quality data analysis across qualitative and quantitative sources.

Skills

Data analysis

Performance measurement

Stakeholder communication

Mentoring junior teammates

Job description

undisclosed is seeking an analytics professional to lead performance measurement and data storytelling for digital service improvements. The role supports the Made Digital Transformation (MTD) initiative, with contributions across project teams and stakeholders.

You will analyse data, validate analytics tools, and help shape the design of the service to enhance accuracy, efficiency and impact. Occasional UK travel may be required; remote work is supported where possible.