People Transformation and Operational Excellence Lead

Allianz; Bournemouth; Hybrid; GBP 65,000; Full time

Job summary

A leading insurance company is seeking a People Transformation and Operational Excellence Lead in Bournemouth. You will lead transformational change to enhance the People & Culture function, utilizing Agile and Design Thinking methodologies. The position offers a hybrid work model and a competitive salary of approximately £65,500 annually, as well as a range of flexible benefits and career development opportunities.

Benefits

Flexible buy/sell holiday options

Annual performance-related bonus

Contributory pension scheme

Development days

Discount on insurance products

Retail discounts

Volunteering days

Qualifications

• Ability to lead transformational change and process improvements.
• Experience in Agile, Waterfall, and Design Thinking methodologies.
• Skills in conducting needs analysis and preparing reports for senior leadership.

Responsibilities

• Lead transformational change to improve efficiency in People & Culture function.
• Design and implement sustainable solutions.
• Work closely with business leaders and stakeholders.

Skills

Deep expertise in reward, payroll, HR services, or resourcing

Proven experience delivering major change

Strong influencing skills

Excellent communication and facilitation skills

Collaborative team approach

Resilience and effectiveness

Strong commercial awareness

Education

Recognised change management qualification

Job description

Role Description

Join our People and Culture Team as a People Transformation and Operational Excellence Lead.

In this role, you will lead transformational change to improve the efficiency and effectiveness of the People & Culture function. You\'ll design and implement sustainable solutions, manage projects using methodologies like Agile, and work closely with business leaders and stakeholders.

You will drive key initiatives, facilitate team collaboration, manage risks, and ensure successful delivery of change activities that enhance employee experience and support strategic goals.

This is a hybrid role based in one of the following offices: Bournemouth, Birmingham, Bristol, Guildford, London, or Manchester, with the expectation to be on-site two days per week.

Salary Information

Pay: Circa £65,500 per year. Pay is based on relevant experience, skills for the role, and location. Salary is only one part of our total reward package.

About You

In this role you will be:

• Developing the People & Culture function through transformational change and process improvements.
• Leading and supporting change initiatives using Agile, Waterfall, and Design Thinking methodologies.
• Sourcing and managing external suppliers in collaboration with key stakeholders.
• Conducting needs analysis to prioritize initiatives and support funding discussions.
• Preparing reports and internal communications for senior leadership.
• Leading matrixed, multi-disciplinary teams while managing project risks.
• Collaborating with business leaders and People & Culture colleagues to address change needs.
• Designing, delivering, and evaluating interventions such as Agile sprints, workshops, and team development activities.
• Staying updated on HR trends and best practices to enhance internal change approaches.
• Engaging stakeholders as partners in developing and implementing change activities.

Essential Skills

To excel in this role, you will need:

• Deep expertise in reward, payroll, HR services, or resourcing.
• Proven experience delivering major change and driving systems or process improvements.
• Strong influencing skills to shape behaviours, mindsets, and outcomes.
• Excellent communication and facilitation skills, effective at all organisational levels.
• A collaborative team approach, supportive of broader organisational goals.
• Resilience and effectiveness when managing conflicts, challenges, and varied workloads.
• Strong commercial awareness with the ability to manage time and track multiple initiatives effectively.

We support the government scheme "Access to Work" please feel free to ask us about the access to work scheme.

Desirable Skills

It\'s advantageous to have:

• Proven experience in change, process improvement, or project management.
• A recognised change management qualification.

What We Will Offer You

Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from- so you can pick a package that\'s perfect for you. We also offer flexible working options, global career opportunities across the wider Allianz Group, and fantastic career development and training. That\'s on top of enjoying all the benefits you\'d expect from the world\'s number one insurance brand, including:

• Flexible buy/sell holiday options
• Hybrid working
• Annual performance related bonus
• Contributory pension scheme
• Development days
• A discount up to 50% on a range of insurance products including car, home and pet
• Retail discounts
• Volunteering days

Our Ways of Working

Do you need flexibility with the hours you work? Let us know as part of your application and if it\'s right for our customers, our business and for you, then we\'ll do everything we can to make it happen. Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us.

Integrity, Fairness, Inclusion & Trust

At Allianz, we believe in fostering an inclusive workforce and are proud to be an equal opportunity employer. Our commitment to equal opportunities, gender equity, and balanced gender representation, is demonstrated by our numerous accreditations: EDGE certified for gender inclusion, Women in Finance Charter members, Disability Confident employer, Stonewall Diversity Champion, Business in the Community\'s Race at Work Charter signatories, and Armed Forces Covenant gold standard employer.

We embrace neurodiversity and welcome applications from neurodivergent and disabled candidates, offering tailored adjustments to ensure your success.

We encourage our employees to advocate for their needs, whether it\'s assistive technology, ergonomic equipment, mentoring, coaching, or flexible work arrangements.

Accessible Application for All

As part of the Disability Confident Scheme, we support candidates with disabilities or long-term health conditions through the Offer an Interview Scheme, for those meeting the essential skills for the role.

Contact our Resourcing team to opt into this scheme or for assistance with your application, including larger text, hard copies, or spoken applications.

[e-mail]

For any inquiries or to submit your application, please contact: Cathryn Thomas

Closing date: 17th September 2025 with interviews commencing prior to the closing date.

We reserve the right to close the advert early if we reach enough applications.