People Team Coordinator

Innserveltd; United Kingdom; Hybrid; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Flexibility and hybrid working

Life assurance

Employee assistance programme

Wellbeing services

Holiday trading options

Development opportunities

Celebration Day

Job summary

Innserve is recruiting a People Team Coordinator for a hybrid role (35 hours per week) on a fixed-term contract up to 12 months. You will support the People Partnering, Resource & Talent Acquisition, and Pay & Benefits functions, handling admin across the employee lifecycle and HRIS data.

You’ll be adaptable, organised and proactive, with payroll or HR/recruitment experience, and strong MS Office/HRIS skills. Excellent communication and discretion are essential in this collaborative team.

Qualifications

• Adaptable and flexible approach to work with change and stakeholder relationships.
• Proactive with ability to manage multiple tasks and prioritise effectively.
• Ability to work in fast-paced environments and handle pressure.
• Highly organised with capacity to multitask and respond to many requests.
• Strong administrative and organisational skills.
• Exceptional attention to detail and accuracy.
• Proficiency in Microsoft Office and HRIS platforms.
• Innovative, solution-driven, adaptable to change.
• Ability to challenge the status quo with discretion on sensitive data.

Responsibilities

• Administer full employee lifecycle processes (Starters, Leavers, changes).
• Benefits portal management and HRIS process upkeep.
• Triaging shared inboxes and providing first-line support responses.
• Support ATS/interview processes and onboarding for new colleagues.
• Maintain HRIS systems and process trackers; ensure data quality.

Skills

Adaptable

Proactive

Multitask

Organised

Communication

Discretion

Payroll experience

HRIS

Microsoft 365

Microsoft Office

Confidentiality

Tools

HRIS platforms

Microsoft Office

Microsoft 365

Job description

• Looking for a hybrid role? In a Full- Time, 35 hours per week, fixed term contract for up to 12 months?
• A natural organiser, with an understanding of HR and People Team processes:someone who enjoys working in a collaborative environment, supporting our colleagues, who we place at the core of everything we do?
• Ready to be welcomed into our key team of drinks dispense solutions experts who deliver customer service excellence and keep our customers pouring? We support concerts, festivals, racecourses, stadiums and arenas including Hyde Park, Slam Dunk and the Isle of Wight Festivals. At Innserve, we are One Big Team.

Working at Innserve, you'll enjoy:

Competitive salary, negotiable within a range: Dependent on Experience.

Hybrid working*: Offering flexibility and a great work-life balance.* a fter training period

Generous holiday allowance: 23 days holiday + bank holidays + an additional ‘Celebration Day’! You can also buy or sell holiday days to suit your needs.

Amazing core benefits: Life assurance, holiday trading options, retail discounts plus access to an award-winning Employee Assistance Programme with 24/7 GP access and wellbeing services – including an extra “Celebration Day” off every full calendar year that you work for us.

Free refreshments: Enjoy complimentary on-tap soft drinks and premium hot drinks.

Development opportunities: In-house training, and support to pursue external qualifications and apprenticeships.

But that’s not all! Each year, you’ll receive a “Flex Pot,” to purchase additional personalised benefits. Whether it’s extra life assurance, private medical, a gym plan, increased pension contributions, dental or travel insurance, you can choose what fits your needs. It’s your benefits, your way! Some benefits may cover you past state pension age and cover your family too!

Your typical day as a People Team Coordinator:

You will play a vital role in supporting the day-to-day operations of the People Team, specifically the People Partnering, Resource & Talent Acquisition and Pay & Benefits functions. This position is responsible for administrating the full employee lifecycle processes. This may include (but not limited to): Starters, Leavers, employee changes administration, benefits portal management, maintaining and triaging shared email inboxes/ticketing system to ensure timely and effective communication, responding to first line support queries, creating and maintaining HRIS systems and process trackers.

You will provide excellent customer service to our internal colleagues across the full range of HR activity. You will also support the Resource & Talent Acquisition function with administrative tasks through management of ATS systems, interview and selection processes, and ensuring a smooth onboarding process for new colleagues joining Innserve.

You’ll already have:

• An adaptable and flexible approach to work, able to effectively cope with change and shift gears comfortably. With the ab ility to build effective stakeholder relationships internally and externally , with strong written and verbal communication skills.
• Proactive, with the ability to manage multiple tasks and prioritise effectively.
• Ability to work in fast-paced environments and respond positively to pressure
• Highly organised with the ability to prioritise and multitask, and respond to numerous requests at any one time
• Strong administrative and organisational skills.
• Exceptional attention to detail and accuracy.
• Proficiency in Microsoft Office and HRIS platforms.
• An innovative, forward thinking, solution driven, creative thinking approach and be adaptable to change.
• The ability to constructively challenge the status quo .
• Discretion and the ability to work with sensitive information/data whilst maintaining the highest levels of confidentiality.
• Payroll, HR or Recruitment experience.
• Experience with Microsoft 365 tools.

At Innserve, we are One Big Team. Interested in joining us?

Skills for the job

Flexible Benefits Pot Life Assurance Hybrid Working(qualifying periods apply)