People Systems Specialist

Cora Health; Newcastle upon Tyne; Hybrid; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Generous holiday entitlement

Wellness support tools

Performance awards

Savings and pension contributions

Hybrid working options

Job summary

Cora Health is recruiting a People Systems Specialist in the United Kingdom to manage and improve our iTrent and related HR systems. You will work closely with People Operations, Payroll and IT to ensure accurate data, compliant processes and smooth user experiences.

In this hands-on role, you’ll implement system updates, develop training materials and deliver user guidance across the business, supporting recruitment, onboarding and reporting needs.

Qualifications

• Experience administering and supporting a People, HR or payroll system, including managing system settings and user access.
• Strong problem-solving skills to investigate issues and implement practical solutions.
• Good Excel skills for data validation and analysis.
• Excellent attention to detail and handling of sensitive data.
• Clear communication to train and support users.

Responsibilities

• Act as day-to-day specialist for iTrent and other People systems, guiding users.
• Maintain organisational structures, system settings, user access and workflows with accuracy.
• Investigate issues and coordinate with suppliers/IMT as needed.
• Support recruitment and onboarding system workflows and compliance tracking.
• Identify opportunities to simplify processes and improve self-service.

Skills

People systems administration

Data analysis

System troubleshooting

Training and support

Communication

Tools

iTrent

Power BI

Excel

Job description

Location: Cora Health, The Lightbox, Quorum Park, Benton Lane, Newcastle-upon-Tyne, NE12 8EU

Contract Type: Permanent

Salary: up to £35,000

Connect Health and Healthshare have come together as one organisation - Cora Health - combining our decades of experience in providing healthcare services on behalf of the NHS

Job Purpose

We are looking for a proactive and detail-oriented People Systems Specialist to join our People Team. In this hands-on role, you'll be responsible for the day-to-day management and continuous improvement of iTrent and other People systems, ensuring they are effectively supporting colleagues, managers and People teams across the business. Working closely with People Operations, Resourcing, Payroll, Learning & Development, IM&T and system suppliers, you'll help optimise processes, improve data quality, support users and deliver system enhancements that create a better colleague experience while reducing administrative burden.

What you'll be doing

• Acting as the day-to-day specialist for iTrent and other People systems, providing support and guidance to users across the business.
• Maintaining organisational structures, system settings, user access, approval workflows and system records, ensuring accuracy and compliance.
• Investigating system issues, resolving problems where possible and coordinating with suppliers and IM&T teams when escalation is required.
• Supporting recruitment and onboarding systems, including maintaining workflows, templates, candidate communications and compliance tracking processes.
• Working with People teams to identify opportunities to simplify processes, reduce manual administration and improve self-service functionality.
• Coordinating and testing system updates, upgrades and enhancements, ensuring changes are thoroughly checked before implementation.
• Producing and supporting standard reports, data extracts and system audits while helping to improve data accuracy and reporting reliability.
• Creating user guides, delivering system training and helping colleagues develop confidence in using People systems effectively.
• Contributing to People systems projects and continuous improvement initiatives, helping to enhance processes and the overall colleague experience.

What We're Looking For

• Experience administering and supporting a People, HR or payroll system, including managing system settings, user access and organisational data.
• Strong problem-solving skills with the ability to investigate system issues, identify root causes and implement practical solutions.
• Good Excel skills, including the use of formulas, lookups, filters and pivot tables to analyse and validate data.
• Excellent attention to detail, with experience maintaining accurate records, testing system changes and working with sensitive data.
• Strong communication skills, with the ability to explain technical concepts clearly, support users and deliver training to a range of audiences.
• Experience supporting system improvements, upgrades, testing activities or process automation initiatives.
• Experience with iTrent would be highly advantageous, alongside knowledge of recruitment, onboarding, self-service and People processes. Exposure to Power BI or other reporting tools would also be beneficial.

Why work for Cora Health?

At Cora we're passionate about investing in our colleagues, fostering professional growth, and ensuring everyone feels appreciated. We believe that happy and engaged colleagues provide exceptional patient care and will be motivated to perform at their best. Here's a glimpse of what we offer you:

Generous Holiday Entitlement: Benefit from up to 25 days of holiday (plus public holidays) to relax and recharge. If you'd like even more holiday to enjoy you can participate in our generous holiday buy and sell scheme.
Wellness

Support: Access a suite of health support tools and an employee assistance program for your well-being so you can be at your best and be your true self.

Performance Awards: Excel in your objectives and be rewarded further for your hard work with a range of pay, gifts and incentives awarded alongside attending our annual colleague awards to be treated and feel special.

Savings and Support: Make huge saving by making the most of Blue Light and Healthcare Services discounts as well as the very important employer pension contributions.

Flexibility: Work in a way that supports home live, through hybrid working options and flexibility in working hours and times