People Systems & Performance Administrator - eRostering

NHS National Services Scotland; Glasgow; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Pension scheme

Flexible working

Learning & development opportunities

Job summary

NHS National Services Scotland is recruiting an eRostering People Systems & Performance Administrator to join our Human Resources team. You will support the eRostering system and related workforce systems, ensuring data quality and proper configuration across services in PSD Scotland.

You will provide first line support, train users, and maintain staff information, including joiners, movers and leavers, with attention to detail in a high-volume environment.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to work in a small, supportive team and deliver quality outcomes.
• IT and system skills including Excel and eRostering systems.

Responsibilities

• Provide administrative support in the eRostering system and integrated workforce systems.
• Maintain workforce information and process joiners, movers and leavers, including contractual changes.
• Provide first line user support and training for the eRostering system.

Skills

Communication

Interpersonal skills

Tools

eRostering software

Excel

MS Teams

Job description

*** This vacancy is only open to applicants currently working in NHS Scotland ***

On 1 April 2026, NHS National Services Scotland (NSS) and NHS Education for Scotland (NES) became one national organisation, focused on continuity today and a stronger, more connected service for tomorrow.

As part of this transformation, NSS and NES have joined to form a new organisation: Public Services Delivery Scotland (PSD Scotland). This new organisation will play a pivotal role in supporting the renewal and ensuring the long‑term sustainability of health and care services across Scotland.

About the Organisation:

PSD Scotland unites expertise from NES and NSS in a way that will allow us to accelerate national programmes to support the NHS to deliver better care, now and in the future.

We support staff with education and training, provide the tools and data that improve services, and run vital national functions such as procurement, logistics and blood, tissue and cell services.

The Post:

An exciting opportunity has arisen in our Human Resources function for an eRostering People Systems & Performance Administrator to join our team, supporting the business as usual of the eRostering system across services in PSDS.

To provide administrative support in the eRostering system and integrated workforce systems, with focus on the management functions of the system to control access, monitor the quality of data, update and maintain the configuration of components. To provide first line user support for system queries and training in the use of the eRostering system and integrated workforce systems.

Maintaining Workforce Information across the eRostering and integrated workforce systems, processing joiners, movers and leaver requests, including updating employee and line manager information including relevant contractual changes.

The Candidate:

You should have excellent communication and interpersonal be enthusiastic and motivated and able to interact with staff at all levels. The postholder will be working in a small but supportive and dynamic team and must be committed to the delivery of excellence.

IT and system skills are essential as the postholder will be an expert user of the eRostering system and will support other team members in the rollout of the system and other rostering related tasks. Attention to detail is an important element of the role. The postholder will be required to use Excel, MS Teams and other systems pertinent to the work of the team.

You should have sound knowledge and experience of working within a multi-system interface environment and to be able to relate to operational dependencies of systems, e.g. structures, access rights, etc, ideally specifically those within a rostering/ HR environment.

You will work within a high-volume area and the ability to manage your workload, attention to detail, and a commitment to quality are key for this role.

Location and Working Pattern:

Whilst the post is based in either of our offices in Gyle Square, Edinburgh or Delta House, Glasgow, hybrid working will apply.

Monday to Friday, 36 hours per week

It is a condition of this employment that you must live and remain a resident within the UK and have entitlement to work in the UK for the post in which you will be employed.

It is a condition of this employment that you must live and remain a resident within the UK and have entitlement to work in the UK for the post in which you will be employed.

Benefits:

Ourbenefits package includes pension scheme, comprehensive range of work life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits. HR Benefits Brochure.

Inclusion:

Public Services Delivery Scotland is a national organisation and, as an anchor institution, it is our ambition to be a diverse and inclusive organisation where everyone feels welcome. We recognise that flexible working creates an inclusive workplace where employees can thrive and feel confident about their ability to balance their personal and professional responsibilities. This is supported through Once for Scotland flexible working policies. PSD Scotland has made a long-term commitment to staff health and well-being and offers many learning and development opportunities to support and improve our approaches to diversity, inclusion and mental health in the workplace. There are a number of equality staff networks in place which all staff are welcome to join. We are also an equal opportunities employer and as such aim to guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. As an accredited Disability Confident Leader, it is the aim of PSD Scotland to offer a fully accessible and inclusive recruitment service that supports applicants on their candidate journey. If you are interested in any reasonable adjustments, please contact the Recruitment Team on [e-mail]

Further information:

For an informal discussion on the post, please contact Graeme Taylor, Service Improvement, Insights & Systems Manager at [e-mail]

Closing date for completed applications is 5th October 2026.

Pleasenote that the majority of correspondence is sent by e-mail only, so please check your e-mail regularly (including junk folders).

We are an equal opportunities employer and as committed participant in the disability confident scheme, guarantees to interview all disabled applicants who meet the minimum criteria for our vacancies however, where exceptionally high application volumes make this impracticable, a fair and proportionate shortlisting approach will be applied in line with Disability Confident guidance.