People Support Administrator

Greggs; Newcastle upon Tyne; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Colleague discount up to 50%

Profit share

Share save schemes

Annual leave 21 days

Staff benefits &Wellbeing

Career progression

Job summary

Greggs is looking for a People Support Administrator to join the People team in Newcastle. The role focuses on delivering accurate people administration for Retail and Supply, handling data, letters, and communications, and supporting payroll with timely information.

Weekend work is required, and the base location is Greggs House, Quorum Business Park, Newcastle. You will be part of a busy team, using Microsoft 365 tools, with opportunities for progression and involvement in wider people

Qualifications

• Strong team player with the ability to build relationships at all levels
• High accuracy and attention to detail in admin tasks
• Ability to multi-task and manage multiple priorities calmly and efficiently
• Excellent planning, prioritising and organisational skills
• Clear written and verbal communication skills
• Proficient IT skills including Microsoft 365 applications

Responsibilities

• Provide efficient people administration support for Retail and Supply
• Process and input people-related data accurately
• Issue letters and communications from the People system
• Respond to colleagues via People Support System, phone and email
• Provide data to payroll timely and accurately
• Upload documents to the people system
• Assist with ad-hoc administration tasks for the People Support Centre

Skills

Teamwork

Attention to detail

Multi-tasking

Planning & organizing

Communication skills

Self-motivation

Under pressure

Tools

Microsoft 365

SharePoint

Word

Excel

Outlook

PowerPoint

Teams

Job description

We have a fantastic opportunity to join the People team at Greggs as a People Support Administrator.

We can offer you:

• Competitive pay
• 21 days (4.2 weeks) annual leave, pro-rated, increasing with service, plus bank holidays and 1 additional floating day
• Colleague discount, up to 50% off our own-produced products
• Free hot drinks while on a shift break
• Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our employees who have at least 6-month service, or more, each year
• Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits
• Career progression and learning and development
• Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-related and wellbeing issues, 24 hours a day, 365 days a year. Including a mobile app providing a range of wellness content on physical, mental, social, and financial wellbeing
• Perks and savings, such as digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers
• A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs Pledge
• Colleague Networks – internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another

About the role

• This is 35 hours a week permanent full time role. Weekend working is required each week, other shifts can be discussed at interview, working between 8am and 6pm
• The base location for this role is Greggs House, Quorum Business Park, Newcastle, NE12 8BU

What you'll do

The primary focus of the role will be to provide an efficient people administration service for Retail and Supply, ensuring accurate and timely administrative support. This will include:

• Processing and inputting of people related data
• Issuing of letters and other communication
• Using our People Support System to respond to colleagues
• Dealing with telephone and email enquires (Internal and External)
• Providing accurate and timely data to payroll
• Uploading documents to the people system
• Supporting the People Support Centre with any other ad-hoc administration processes as required

About you

You will fit right into this role if you can demonstrate:

• You are a strong team player, able to build good working relationships at all levels
• High levels of accuracy and attention to detail
• Experience of, and the ability to multi-task and work with multiple priorities calmly and at pace
• Strong skills in planning, prioritising, and organising
• Excellent written and verbal communication skills
• IT skills including Microsoft 365; SharePoint, Word, Excel, Outlook, PowerPoint, and Teams
• You are self-motivated with the ability to work under pressure and using own initiative
• Enjoy being part of a hard-working team, sharing the same end goal, and celebrating results together
• Are supportive of an inclusive culture – recognising and valuing that difference is good
• Want to develop and are ready to work alongside some great people and have lots of fun on your Greggs journey!

About Greggs

Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We’re hard-working, but above all else we’re family; and it doesn’t matter who you are, where you’re from or what your favourite bake is, we’d love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views.