People Services Operations Assistant

eTeach UK Limited; Cambridgeshire and Peterborough; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

30 days annual leave

LGPS pension scheme

Health & wellbeing benefits

On-site parking

Employee assistance programme

Blue Light Card discounts

Job summary

IEG in Peterborough is seeking a People Services Operations Assistant to join the team. You will be the first point of contact for People Services, handling reception duties and supporting recruitment, onboarding, and data management across the employee lifecycle.

The role includes coordinating mandatory training, CPD compliance, probation reviews and staff wellbeing activities, with a focus on accuracy and excellent customer service. Generous leave and pension benefits are offered.

Qualifications

• Excellent administrative capabilities with strong organisational skills.
• Clear, effective written and verbal communication.
• High attention to detail and accuracy in record-keeping.
• Ability to prioritise workload and meet deadlines.

Responsibilities

• Provide a welcoming and professional People Services reception.
• Support recruitment activities including interview scheduling and onboarding.
• Maintain staff records and ensure data accuracy and compliance.
• Monitor mandatory training and CPD completion.
• Support staff development, wellbeing initiatives and rewards events.
• Provide administrative support across the People Services team.

Skills

Administration

Communication skills

Attention to detail

Education

GCSE English & Maths (Grade 4/C or above)

Job description

Salary - £24,686 per annumHours - 37 hours per weekContract - PermanentLocation - PeterboroughClosing Date – 2nd November 2026

Help us create an exceptional place to workWe are looking for an enthusiastic and highly organised People Services Operations Assistant to join our People Services team.As the first point of contact for People Services, you will play a key role in delivering a professional, friendly and efficient service to staff, managers, applicants and visitors. This is a varied role offering the opportunity to gain experience across the full employee lifecycle, supporting recruitment, onboarding, staff development, employee wellbeing initiatives and day to day people operations. The role also has an important responsibility to assist with the coordination and monitoring of mandatory staff training and CPD compliance.What you'll be doingProviding a welcoming and professional People Services reception service.Supporting recruitment i.e. interview scheduling and onboarding processes.Maintaining staff records and ensuring people data is accurate and compliant.Monitoring mandatory training and CPD completion.Supporting probationary reviews, absence management administration and employee lifecycle processes.Assisting with staff development activities, wellbeing initiatives and reward events.Providing administrative support across the wider People Services team. About youYou will be an excellent administrator with strong organisational skills and a keen eye for detail. You'll be confident communicating with a wide range of people, able to manage competing priorities and committed to delivering outstanding customer service.You will have:GCSE English and Maths (Grade 4/C or above).

Previous administration experience.

Strong verbal and written communication skills.

Excellent accuracy and attention to detail.

The ability to prioritise workloads and work to deadlines.

A positive, flexible approach and the abilitGCSE English and Maths (Grade 4/C or above).Previous administration experience.Strong verbal and written communication skills.Excellent accuracy and attention to detail.The ability to prioritise workloads and work to deadlines.A positive, flexible approach and the abilityWhy join us? At IEG, our ambition is to create an exceptional culture where staff feel valued, supported and able to thrive. You'll be joining a friendly and dedicated People Services team committed to delivering an outstanding employee experience and supporting the success of our staff and students. Generous Leave: 30 days of annual leave, plus Bank Holidays and Christmas close down. (Pro-rata for part time staff)Competitive Pension: Local Government Pension Scheme (LGPS), including life assurance and death-in-service benefitsHealth and Wellbeing: Benefit from a gym, free on-site parking, access to employee assistance programme and a friendly team atmosphereProfessional Development: Ongoing training and development opportunities, including sponsorship for HE/professional qualificationsEmployee Benefits and Rewards: Vivup employee benefits, including lifestyle savings, eligibility to apply for a Blue Light Card, providing access to a wide range of national discountsSafeguardingIEG is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All successful applicants will be required to undertake relevant pre-employment checks, including an enhanced DBS check. Ready to start your People Services career? We'd love to hear from you.