People Services (HR) Assistant (Maternity Cover)

WFS Patron; Leicester; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Flexible working

On-site gym facilities

Free onsite parking

Public sector pension (LGPS)

Job summary

Leicestershire Fire and Rescue Service is seeking a proactive People Services Assistant on a fixed-term maternity cover to support recruitment, contracts and payroll administration. You will provide administrative support, take notes for People Partner discussions, and travel to service locations for checks and engagement with staff.

The role requires excellent customer service, strong communication, and a right-first-time approach in a busy environment, with opportunities for professional

Qualifications

• Experience of delivering exceptional customer service in a busy environment.
• Competent in Microsoft Office software including Word, Excel, and Outlook.
• Able to work under pressure with shifting priorities and deadlines.
• Experience taking notes/minutes during meetings using a computer.
• Excellent communication skills at all levels, including senior management.

Responsibilities

• Deliver efficient People Services processes and procedures to support the employee lifecycle.
• Provide advice to managers, staff and the wider People Team on People Services topics.
• Progress all transactional People Services activities using relevant HR information systems.

Skills

Customer service

Note taking

Communication

Pressure management

Minutes taking

Tools

Microsoft Office

Job description

An exciting opportunity has arisen to join Leicestershire Fire and Rescue Service as a People Services Assistant on a fixed-term maternity cover contract.

You will be a key member of a small People Services Team, working across many aspects of People Services, including recruitment, contracts, and payroll administration, as well as providing administrative support (including note taking) to the People Partner team during employee relations cases.

You will need to be able to think fast and be confident working in a busy environment, dealing with high demand from our internal customers, and be able to provide a high level of customer service.

We're looking for a level-headed, enthusiastic, and proactive individual, preferably with administrative experience and an interest in People Services (HR). You'll need to have excellent communication skills and great attention to detail, with a 'right first-time' approach to support the delivery of a high-quality People Service.

In addition, you will be required to travel to Service locations to complete disclosure and barring service checks and engage and foster good relations with the wider workforce.

This is a challenging and immensely rewarding position. If you've got what it takes, we want you to join us. This is a great opportunity to work in People Services and will suit individuals looking for a sideways move, or seeking to enter People Services for the first time.

Benefits you will receive:

• Competitive salary
• Flexible working
• Generous leave entitlement plus public holidays
• Full support for ongoing professional development
• On-site gym facilities
• Free onsite parking
• Access to an emergency services "Blue Light" discount card
• Use of our in-house occupational health unit, which includes fitness support
• Access to the Service's 24/7 Employee Assistance Programme
• Public sector pension (subject to pension scheme rules). You will automatically be enrolled into the Local Government Pension Scheme (LGPS), which is a tax-approved, defined-benefit occupational pension scheme. Your contributions are based on your earnings, and you can choose from different income options when you retire.

Leicestershire Fire and Rescue Service is committed to promoting equality, diversity and inclusion in the workplace. Furthermore, we want to create a work environment where everyone feels safe, can be themselves and can perform their roles to the best of their abilities. We have signed up with a number of nationally recognised organisations that promote equality, diversity and inclusion and we are working with them to help us achieve our objectives. These organisations include:

• Employers Network for Equality and Inclusion
• Department of Works and Pension's Disability Confident scheme
• Asian Fire Service Association (AFSA)

Safer Recruitment

We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. Safer recruitment practices, including identity, reference, and appropriate criminal record checks, will be applied throughout the recruitment process.

Pension Considerations

Please note that it is your personal responsibility to check whether by applying/accepting this position it would result in any Annual Allowance or Lifetime Allowance implications. A breach in the Annual Allowance threshold could result in a Tax charge. A breach in the Lifetime Allowance threshold will result in a Tax charge. Further information on Annual Allowance and Lifetime Allowance can be obtained from our Pensions team.

Sponsorship

Please take note that Leicestershire Fire and Rescue Service does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship.

Closing Date:

23:59 28 October 2026

Interview and Test Date:

W/C 9 November 2026

If you are invited to interview, you will be assessed against the NFCC Leadership Framework. The highest level relevant to the role is outlined in the person specification for the position you are applying for. The interview may include both behavioural and role-specific questions to assess your suitability. You will also be asked a question exploring your understanding of, and commitment to, Equality, Diversity, and Inclusion (EDI) in the workplace.

Internal Candidates

If the successful candidate is a current employee within LFRS, the terms of the appointment will be agreed with management, in consultation with the People Team.

Job Objectives

• To undertake processes and procedures to ensure the effective delivery of People Services
• Provide advice to managers, employees and the wider People Team on the broad range of People Services topics
• Manage and progress all aspects of transactional People Services relating to the employee lifecycle, utilising relevant Human Resource Information Systems

Skills Required

• Experience of delivering exceptional customer service
• Competent in a range of Microsoft Office software
• Ability to work in a pressurised environment, where priorities can change
• Experience of taking minutes or note taking using a computer during meetings
• Ability to communicate at all levels including Senior Management