People Services Assistant

TN United Kingdom; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking global technology group as a People Services Assistant, where you will play a vital role in managing the full employment lifecycle. This dynamic position involves providing exceptional administrative support to the People Team, ensuring compliance with HR processes, and assisting in the onboarding of new talent. With a focus on teamwork and effective communication, you'll contribute to a culture of inclusivity and development. Enjoy a range of benefits, including enhanced leave, access to wellness programs, and opportunities for personal growth within an innovative environment. This is your chance to make a meaningful impact in a rapidly evolving industry.

Benefits

25 days annual leave plus bank holidays

Birthday day off

Enhanced maternity and paternity pay

Access to in-house GP

On-site gym

Subsidised bus pass

Up to 50% staff discount

Access to on-site barber

Anniversary gifts

Employee Assistance Programme (EAP)

Qualifications

• Experience in a team environment managing administrative HR processes.
• Ability to handle complex queries and problem solve effectively.

Responsibilities

• Collate new starter documents ensuring compliance.
• Support induction processes and maintain personnel files.
• Assist managers with HR processes and procedures.

Skills

Teamwork

Administrative Processes

Problem Solving

Microsoft Office Suite

HRIS Experience

HR and Payroll Knowledge

Tools

Frontier Software

Job description

Social network you want to login/join with:

We’re a fast-moving, global technology group that specialises in taking brands direct to consumers. We’re home to a portfolio of leading brands and sites including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all of which are powered by our fully integrated digital commerce ecosystem, THG Ingenuity.

We handle everything in-house, including technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics. This comprehensive approach ensures we can fully realise our vision and maintain our leadership in a rapidly evolving global industry.

About Central Functions

Central Functions is formed of the teams and people that serve the entire business. These people are integral to the smooth running of the business; ensuring everyone is paid on time, that materials are sourced and arrive promptly, that we meet our legal obligations and that our health, safety, and security is safeguarded.

About the People Team and the Role

The People Team manage the full employment lifecycle within THG, from candidate attraction and onboarding, through to learning & development and employee relations.

Reporting to the People Services Team Manager, the People Services Assistant is responsible for the smooth running of the People Shared Services function within THG. In addition to providing a world-class administrative service to the People Team, the post holder will also provide assistance with the maintenance of THG’s HR system and advice to line managers on people processes.

Responsibilities:

• Collate all relevant new starter documents ensuring internal and legal compliance.
• Support with new starter induction process.
• Maintaining electronic personnel files.
• Ensuring probations are completed and reported.
• Assist stakeholders of various levels with assistance and advice on HR processes and procedure.
• Ensuring leaver process is followed by managers.
• Ensuring that leavers are logged accurately in the HR system for accurate recording and payroll purposes.
• Completing confirmation of resignation letters as necessary.
• Raising change of term letters, ensure all information is accurate.
• Accurately update the system to reflect changes within the relevant information.
• Regularly auditing that documents are received back signed by the employee and placed in the personnel file.
• Processing all requests for contracts submitted via the Talent team as per sign off process.
• Ensuring that contracts are delivered and signed via the DocuSign portal for accurate recording purposes.

Requirements:

• Experience of working effectively within a team environment.
• Providing guidance and clarification to Managers and employees on a wide range of administrative processes.
• Used to balancing a range of priorities and delivering to deadlines.
• Handling complex queries, analyzing information and problem solving.
• General competent IT skills such as Microsoft Office suite.
• HRIS experience (Frontier Software)
• Knowledge of HR and/or payroll processes and procedures
• Access bespoke development programmes that have been designed and developed by our in-house L&D team.
• Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.

Enhanced Leave

• 25 days annual leave plus bank holidays.
• Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!
• Enhanced maternity and paternity pay, depending on length of service.
• Up to 10 days compassionate leave.
• Buy back up to 3 days each year.
• Access face-to-face and virtual appointments with our in-house GP.
• Access our in-house CBT therapist.
• Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
• State-of-the-art on-site gym.
• Access to our on-site physio.

Other Perks

• Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
• Subsidised bus pass from Manchester City Centre to our ICON office.
• Up to 50% staff discount on THG brands.
• On-site staff shop.
• Access to on-site barber.
• Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
• Anniversary gifts when you hit 5 and 10 years of service.

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.