People Services Advisor

Coventry City Council; Coventry; On-site; GBP 30,000 - 40,000; Full time

Job summary

Coventry City Council is seeking a People Services Advisor to support HR functions, focusing on employee relations and policy implementation. The ideal candidate will have strong communication skills and a CIPD qualification, committed to fostering a diverse and inclusive workplace. Join a vibrant team aiming to make a difference in the community.

Benefits

Diversity and inclusion initiatives

Guaranteed interview scheme for underrepresented groups

Qualifications

• Ability to train and coach managers effectively.
• Experience in employee relations within a unionized environment.
• Ability to maintain records and information systems.

Responsibilities

• Support HR Business Partners with generalist HR duties.
• Provide advice and support on HR policies and procedures.
• Manage HR casework and employee relations.

Skills

Knowledge of employment law

Written and oral communication

Building stakeholder relationships

Conflict management

Data analysis

Education

CIPD Level 5 qualification or working towards

Job description

Our Values

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.
  
  

About The Team We Are Recruiting To

Our Human Resources Service supports the implementation of the Council’s One Coventry Plan and leads on the implementation of our People Plan. Our vision is to be a diverse, innovative and inspiring place to work that enables our people to be themselves whilst performing at the highest levels to support the citizens of Coventry.

What is the job role?

The successful candidate will support HR Business Partners with a wide remit of generalist duties including HR casework, employee relations, organisational change, information management and more. You will build positive working relationships with managers across the organisation, providing advice and support on the application of the Council’s HR policies, procedures, terms, and conditions, and support the organisation to proactively embed a One Coventry culture.

The successfully appointed colleague should be able to demonstrate:

• Have the ability to train and coach managers to effectively use policies and procedures.
• Have up to date knowledge and understanding of employment law, People Services best practice and the public sector.
• Possess good written and oral communication skills and the ability to effectively communicate ideas and information to a range of audiences and stakeholders.
• Have the ability to build, develop, question and maintain working relationships with internal and external stakeholders.
• Experience of employee relations in a unionised environment.
• Experience of providing clear, relevant and quality People Services advice and guidance to managers on a range of employee relation issues.
• Experience of managing conflict and sensitive issues and achieving positive outcomes.
• Maintaining appropriate records, systems and information in a way that allows up to date and timely information to be available.
• Have the ability to analyse and interpret data to present with clear recommendations.
• CIPD Level 5 qualified or working towards this.
  
  

We look forward to you bringing your expertise, skills, and collaborative approach in supporting our culture transformation at Coventry City Council.

We value and respect the diversity of our team and aim to recruit a workforce which reflects our diverse communities. Our workforce data shows that men and people from minority ethnic backgrounds are under-represented and encourage applicants from these backgrounds to apply. This does not prevent individuals with other protected characteristics as set out within the Equality Act 2010 from applying for this post.

Who are we looking for?

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition
  
  

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.

Interview date: 27th June 2025

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies

Coventry City Council

Attached documents

• RM-00038233-People Services Advisor-Job Description.pdf
• Coventry City Council Application Process.pdf