People Services Administrator

Group 1 Automotive; Milton Keynes; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

33 days leave

Retail discounts

Car discounts

Pension scheme

Flexible working options

Cycle-to-work

Wellbeing support

Healthcare access

Volunteer day

Share purchase plan

Refer a friend bonus

Training & development

Job summary

Group 1 Automotive is seeking a People Services Administrator at Head Office, Milton Keynes. You’ll support the employee lifecycle with accurate admin across onboarding, changes, and HR data entry.

The role emphasizes strong organisation, clear communication, and a customer-focused approach. You’ll work with HR systems and payroll data while supporting the wider People team on various projects.

Qualifications

• Previous experience in an administrative role (HR admin experience is desirable).
• Strong organisational skills and ability to manage multiple tasks to deadlines.
• Excellent written communication skills, including drafting formal correspondence.
• Accurate typing skills and proficiency in Microsoft Word and Excel.
• A customer-focused approach with strong interpersonal skills.
• Professional telephone manner and confidence in dealing with queries.
• Basic understanding of employment law related to contracts, salaries, and right to work (desirable).
• Experience using HR or payroll systems (desirable).

Responsibilities

• Prepare contracts for new employees and process contractual changes for current staff.
• Oversee new starter on-boarding and colleague off-boarding, ensuring all documentation is completed.
• Conduct and process Right to Work and DBS checks in line with legal requirements.
• Manage the People Services mailbox, responding to queries or redirecting as appropriate.
• Input new starter data into the HR and payroll systems within required deadlines.
• Respond to and complete employment reference requests.
• Support the wider People team with administrative tasks and projects.

Skills

HR admin experience

Organisational skills

Written communication

Typing speed

Word & Excel

Customer focus

Telephone etiquette

Employment law basics

HR/payroll systems

Tools

HR systems

Payroll software

Job description

People Services Administrator- Head Office, Milton Keynes

Good, honest, rewarding work. It's how we're built.

At the heart of our People Services department, our People Services Administrators are committed to delivering outstanding and trusted support for our colleagues to provide high-quality administrative support across the full employee lifecycle. This role is critical in ensuring the accuracy and timeliness of People Service processes and delivering a professional service to both employees and the wider business.

As part of a successful, global automotive group, you’ll gain valuable experience within a dynamic working environment. And with the right support from us, you’ll be able to progress as high as you can aim.

What we can offer you

• Enjoy 33 days of annual leave(including bank holidays) to rest and recharge
• Save money every day withour exclusive retail discounts
• Drive a great dealwith discounts on new and used cars, plus servicing offers
• Plan for the years aheadwith our company pension scheme
• Balance home and workwith our industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for lesswith our cycle-to-work scheme
• Prioritise your wellbeingwith dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a differencewith a paid day to volunteer in your community
• Invest in your futurewith our company share purchase plan
• Earn financial rewardswhen you refer a friend to join the team
• Keep learning and growingwith our training and development opportunities for everyone.
• Life assurancewith the option to increase cover
• We’re open toflexible workingoptions – just ask

What you’ll do day to day

• Prepare contracts for new employees and process contractual changes for current staff
• Oversee new starter on-boarding and colleague off-boarding, ensuring all documentation is completed
• Conduct and process Right to Work and DBS checks in line with legal requirements
• Manage the People Services mailbox, responding to queries or redirecting as appropriate
• Input new starter data into the HR and payroll systems within required deadlines
• Respond to and complete employment reference requests
• Support the wider People team with administrative tasks and projects

Helpful skills and qualifications

Don’t worry about ticking off every single skill here if you care about delivering great experiences as much as we do, we want to hear from you.

• Previous experience in an administrative role (HR admin experience is desirable)
• Strong organisational skills and ability to manage multiple tasks to deadlines
• Excellent written communication skills, including drafting formal correspondence
• Accurate typing skills and proficiency in Microsoft Word and Excel
• A customer-focused approach with strong interpersonal skills
• Professional telephone manner and confidence in dealing with queries
• Basic understanding of employment law related to contracts, salaries, and right to work (desirable)
• Experience using HR or payroll systems (desirable)

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don’t need to love cars to work with us

just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.

Respect - Integrity - Transparency - Teamwork – Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.