People Services Administrator

Liverpool Football Club; Liverpool; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Contributory pension scheme

Life Assurance

Employee Assistance Programme

Cycle to Work scheme

Season ticket loans

Job summary

Liverpool Football Club is hiring a People Services Administrator to join the team in Liverpool city centre. The role focuses on coordinating onboarding and vetting for new starters, maintaining records with confidentiality and supporting HR processes across the employee journey.

You will handle queries, contribute to process improvements and learn our People systems with support from the team. This is a full-time, 35-hour-per-week position with training provided.

Qualifications

• Organised, detail-oriented and proactive candidate
• Strong written and verbal communication
• Experience in administrative, customer service, recruitment or HR environment

Responsibilities

• Coordinate onboarding journey from offer to start date
• Coordinate onboarding and vetting checks, ensure timely completion
• Support safer recruitment processes and DBS checks
• Maintain accurate employee records and confidentiality
• Assist with contractual changes, promotions and leavers
• Respond to People-related queries and direct to proper information
• Provide general admin support to People Services and wider teams
• Learn and develop knowledge of People systems and processes

Skills

Organised

Attention to detail

Communication skills

MS Office

HR experience

Education

Administrative experience

Tools

HRIS systems

Recruitment systems

Job description

About the role

We are looking for a People Services Administrator to join the team at Liverpool FC.

We have a key role within our People Services Team for a proactive with HR or recruitment/onboarding experience. Within this role you will have responsibility for coordinating the onboarding and vetting process for new starters, including our safer recruitment roles, and liaising closely with candidates and hiring managers to make sure we provide a high standard onboarding experience.

You’ll also provide administrative support across other stages of the employee journey, including contractual changes, promotions and leavers. As part of the People Services team, you’ll help colleagues with their queries and support the continued improvement of our processes.

What will you be doing?

• Supporting the onboarding journey from offer through to the new colleague’s start date.
• Coordinating onboarding and vetting checks, making sure they are completed and recorded accurately and on time.
• Supporting safer recruitment processes, including monitoring the completion of required checks such as DBS checks.
• Maintaining accurate employee records and handling personal information with care and confidentiality.
• Supporting People Services processes such as contractual changes, promotions and leavers.
• Responding to People-related queries and directing colleagues to the right information or team when needed.
• Providing general administrative support to the People Services and wider People and Culture teams.
• Learning how our People systems and processes work and developing your knowledge through practical experience and support from the team.

Who are we looking for?

You’ll be organised, motivated and comfortable working in a busy environment where priorities can change. You’ll have strong attention to detail and take pride in completing work accurately and on time.

You’ll also:

• Have good written and verbal communication skills.
• Be able to build effective working relationships with colleagues at different levels.
• Be comfortable using Microsoft Office and learning new systems.
• Be able to organise your workload and keep track of several tasks.
• Understand the importance of confidentiality when handling personal information.
• Be willing to ask questions, learn from others and develop your skills.
• Have some experience in an administrative, customer service, recruitment or HR environment, although full training and support will be provided.

Why should you apply?

This is a full-time perm position working 35 hours per week. Your main base will be our city centre office in Liverpool.

Please note, this vacancy may close early if we receive a high volume of applications, so we encourage you to apply as soon as possible.

To reward your hard work and commitment we offer a competitive salary, 25 days holiday (plus 8 bank holidays and the option to purchase up to an additional 5 days) and access to our benefits kit bag which includes but not limited to:

• Contributory pension scheme matching up to 5.5%
• Life Assurance Cover
• Free financial guidance and mortgage advice
• Car salary sacrifice scheme for affordable driving
• Cycle to Work scheme to keep you active
• Purchase season ticket loans for easier commuting
• Exclusive shopping discounts & cashback with top retailers
• Will Writing Service for future planning
• Employee Assistance Programme for confidential support
• Medicash Health Cash Plan for everyday healthcare needs
• Volunteering opportunities to give back to the community
• Special LFC perks - retail discounts, partner offers, free LFCTV GO access, and priority tickets for matches, events & concerts

and much more! LFC Benefits.pdf

At Liverpool Football Club, we have an unwavering commitment to equality, diversity and inclusion and are always looking to making a positive difference in the communities that we operate within. We are proud of our achievements in this area; maintaining the Premier League Equality Standard Advanced Level, becoming a founding signatory of the Football Association’s Football Leadership Diversity Code and being recognised as a leader in this important area on and off the pitch. We take our responsibilities in this area seriously and through the work being done across the club, we are committed to increasing the diversity of our people and becoming an increasingly inclusive workplace for all. We are committed to hiring great people representative of diverse backgrounds, perspectives, and skills across our entire business. If you share our enthusiasm and passion for inclusivity, then we want to hear from you.

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment.