People Relations Manager

JR United Kingdom; City Of London; Hybrid; GBP 40,000 - 65,000; Full time

Job summary

A leading company in employee relations seeks a People Relations Manager to oversee staff engagement and resolve workplace issues. Located in the City of London, this role requires strong leadership and communication skills, along with significant knowledge of UK employment law. The ideal candidate will manage a team and ensure legal compliance across multiple markets, fostering a supportive workplace culture. This position offers a blend of onsite and remote work options.

Qualifications

• Minimum 2 years experience in employee relations at business partner level.
• Extensive knowledge of UK employment law is essential.
• Familiarity with employment laws in international markets is highly desirable.

Responsibilities

• Guide the People Relations team and resolve employee issues.
• Oversee complex employee relations cases and ensure legal compliance.
• Promote a positive work environment and support organizational culture.

Skills

Communication

Negotiation

Analytical Skills

Leadership

Problem Solving

Education

BA/BSc degree in human resources, psychology, or business

CIPD Qualification (Level 5 or higher)

Tools

HR information systems (e.g., Success Factors)

Case management software

Job description

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People Relations Manager, london (city of london)

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Client:

CMS Distribution

Location:

london (city of london), United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

16.06.2025

Expiry Date:

31.07.2025

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Job Description:

Role summary

We are passionate about providing the best employment experiences for people at work at all touchpoints of the employee life cycle. We are committed to delivering the best employee experience to our People, connecting everyone, and nurturing high engagement!

The People Relations Specialist guides our People Relations team in promoting a positive work environment, resolving employee issues, and supporting our commitment to a culture of respect and inclusion.

We are seeking a knowledgeable and experienced People Relations Specialist to oversee and guide a team of specialists in managing employee relations across multiple markets. This role requires a deep understanding of UK employment law (essential) and knowledge of

employment practices in key international markets, such as China, USA, Ireland, France, and Germany (highly desirable). You will be responsible for leading the team, managing complex cases, and ensuring that all practices align with legal and organisational standards.

Our ideal candidate should be a strong communicator that is keen to take ownership of People Relations activities with a passion for learning, delivering results and making a positive impact.

Qualifications, Experience & Skills

• BA/BSc degree, or work experience equivalent, in human resources, psychology,

business, change management or other relevant field.

• CIPD Qualification (Level 5 or higher preferred) or equivalent experience.

• Experience of having worked in employee relations, at business partner level, similar or above, minmum of 2 years experience.

• Extensive knowledge and experience in UK employment law (essential).

• Familiarity with employment laws in China, USA, Ireland, France, Germany, or other European markets (highly desirable).

• Significant experience in managing complex employee relations cases, ideally within a multinational or multi-site organization.

• Strong leadership and coaching skills, with proven experience managing a team.

• Excellent communication, negotiation, and interpersonal skills.

• Ability to work effectively in a multi-jurisdictional environment, balancing legal requirements and cultural differences.

• Strong analytical and problem-solving abilities, with the capacity to influence senior stakeholders.

• Proficiency in HR information systems, ideally Success Factors, and case management software.

Attributes

• Demonstrates high integrity and professionalism at all times.

• Positive and enthusiastic, “can do” attitude.

• Structured, organised and methodical work style.

• Team player, supportive and helpful to others.

• Self-starter, able to pick up tasks and deliver outcomes.

• Evidence of learning new skills, curiosity and self-development.

The ideal candidate should have the ability to counsel, negotiate and advise others in a specialist/technical area of expertise. They should be able to create and maintain goodwill and take a thorough, systematic and logical approach to situations. The ability to communicate and the persistence to see a job through to conclusion are important aspects of the function. The person fulfilling the role should be confident, enthusiastic, approachable, accommodating and unassuming.

*Please note, this role is based onsite at our London offices 4 days per week, with 1 day per week working from home. Travel to other CMS sites in the UK, Ireland and potentially Internationally will be required.*