People Relations Advisor

Entain; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player in sports betting and interactive entertainment seeks a People Relations Advisor to enhance employee relations across multiple locations. This role is pivotal in managing complex HR cases, coaching line managers, and ensuring compliance with employment laws. Join a dynamic team where your expertise will contribute to a positive workplace culture and continuous improvement initiatives. With a focus on innovation and people-centric strategies, this position offers a fantastic opportunity for professional growth and the chance to make a significant impact in a fast-paced environment.

Benefits

Regular bonus

Pension

25 Days Holiday + Bank Holidays

ShareSave scheme

Wellbeing support

Qualifications

• Experienced HR Generalist or People Relations specialist needed.
• Up to date employment law and best practice HR knowledge required.

Responsibilities

• Manage medium and high-risk People Relations cases to resolution.
• Deliver coaching and development to line managers for better performance.
• Prepare monthly reports on trends and opportunities for improvement.

Skills

HR Generalist

People Relations

Employment Law

Coaching and Development

Education

Degree in Human Resources or related field

Tools

HR systems

Case management tools

Job description

Sports betting, gaming and interactive entertainment is changing, and we’re leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it’s your game. So let’s win together.

Job Description

As a People Relations Advisor you will be responsible for supporting Entain's people managers in multiple locations and jurisdictions, to manage people effectively and minimise both reputational and monetary risk within our business. Through effective advice and case management, you'll be responsible for ensuring our managers conduct all employee relations matters with a fair and consistent approach and in line with local legislation, along with building key relationships and promoting a positive employee relations culture within our business.

Reporting to the Global People Relations Team Leader you will be part of the People and Culture Team, who provides vital support to the 20,000 strong retail estate, offering advice and guidance on all employee relation queries.

It is the perfect role for someone looking to grow their People Relations knowledge within a fast paced and complex environment. This role is the perfect springboard to other HR opportunities within our business.

What you will do

• Managing all medium and high risk People Relations cases to resolution. This will include drafting all correspondence relating to the case, providing telephone advice throughout the process and, with the support of the Coordinator, completing all associated administration.
• Delivering effective coaching and development to line managers resulting in a positive impact on business performance and preventing a re-occurrence of issues.
• Ensuring the HR systems, case management tools and employee files are accurate, up to date and reflect advice given, action taken and that the paperwork has been sent in a timely manner eg invite, outcome, appeals.
• Supporting the wider HR team, with all escalated matters to help determine the best course of action, ensuring that high-risk cases are quickly identified and escalated to the Global People Relations Team Leader.
• Addressing issues of line manager non-compliance in relation to HR policy, process, procedure and employment law.
• Managing long-term absence cases including the preparation and production of MI reports and making meaningful interventions to ensure all cases are dealt with in a reasonable and timely manner.
• Preparation and presentation of monthly reports on volumes, trends. Identifying opportunities, and putting forward recommendations, for continuous improvement eg to existing policies, processes, procedures and line manager training.
• Identifying skills/knowledge gaps and support in the delivery of interventions, such as workshops and coaching.

Qualifications

• Experienced HR Generalist or People Relations specialist.
• Ability to understand, interpret HR policies, processes and procedures and use these to advise line managers when dealing with complex People Relations cases.
• Up to date employment law and best practice HR knowledge.
• Experienced in delivering coaching, training and development interventions to raise line manager capability.

Additional Information

At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning.

Depending on your role and location, you can expect to receive benefits like:

• A regular bonus.
• Pension.
• 25 Days Holiday + Bank Holidays.
• A stake in our success through our ShareSave scheme.
• Wellbeing support, and so much more.

And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes, join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.

Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.

At Entain, we do what's right. It's one of our core values and that's why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated.