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A leading company in the hospitality sector seeks a proactive People Partner to support operations teams. The role involves driving performance, building relationships, and ensuring effective HR service delivery. Ideal candidates will have HR experience, strong communication skills, and a passion for people.
People Partner Salary: From £45k per annum
We have a fantastic vacancy for a proactive and passionate People Partner to support the operations teams within our Midlands operations division. This varied role would suit someone with previous experience in a generalist HR role, who is passionate about our industry, our guests, and most importantly, our people.
This opportunity would suit someone with previous experience in a generalist HR or ER role, who is passionate about our industry, our guests and most importantly our people. We are looking for someone who can drive business performance by working collaboratively with Operations Managers and their teams, providing sound commercial advice and people-centric solutions.
You will need to build strong relationships with your stakeholders and work with them to deliver their people plans to drive performance in their areas. This will involve ensuring we attract, retain and develop the best talent; supporting your stakeholders with executing engagement and retention plans, driving a performance culture and promoting a growth mindset.
This is a strategic generalist role, reporting to the Senior People Partner and is an agile role, so you will manage your own diary to suit business needs. You must be prepared to travel throughout our Estate and be within a commutable distance to our Pub Support Centre in Wolverhampton.
Key Responsibilities:
Drive business performance by working collaboratively with Operations Managers and their teams, providing sound commercial advice and people-centric solutions.
Build strong relationships with stakeholders and work with them to deliver their people plans to drive performance in their areas.
Ensure we attract, retain, and develop the best talent; support stakeholders with executing engagement and retention plans, driving a performance culture, and promoting a growth mindset.
Provide support, coaching, and advice to deliver an effective employee relations and HR service to Regional Operations Managers, Area Operations Managers, General Managers, and Team Members.
Manage dispute resolution and long-term sickness cases for General Managers and Operations Managers, ensuring strong employee relations through efficient, responsive, and commercial support.
The Ideal Candidate:
Enjoy working at pace in a supportive, forward-thinking, and busy team.
Be a confident and engaging personality with the ability to communicate effectively with stakeholders at all levels.
Be energetic, passionate, and driven by results.
Have the ability to coach and positively influence peers and managers.
Have project and change-management experience.
Be able to analyse data, spot trends, and make recommendations for improvement.
Have strong commercial awareness.
Have previous experience in a generalist HR role, ideally in the Hospitality or Retail sector.
Preferably be educated to degree standard or equivalent.
Have a full UK driving license – travel will be required.
What You Get From Us:
At Marston’s, we’re one big family. We put our people first, which is why we offer real benefits alongside the expected, including:
33 days annual leave (including bank holidays) with the ability to buy and sell up to 5 days holiday.
Discounts in Marston’s pubs and accommodation through our Privilege Card.
Marston’s 'Cheers' Recognition Platform (discounts with many high street and online major retailers).
Company Contributory Pension Scheme (matching contribution up to 7%).
Life Assurance (via membership of the Group Pension Plan).
Group Income Protection (via membership of the Group Pension Plan).
Employee Assistance Programme: which includes various wellbeing support services.
Enhanced Maternity & Paternity Leave (Subject to 26 weeks service at 15 weeks prior to EWC).
Share Save Incentive Scheme.
Provision of up to 6 counselling sessions will be offered, as part of our wellbeing support services.
A fun, sociable, and inclusive working environment.
Come as you are. Personality counts for more than anything else here. No judgement on where you’ve come from, or your story to date, just a need for the right attitude and an ambition that matches ours. We’ll accept you and celebrate you for being you.
We can’t wait to see what we can make happen together. #MarstonsWherePeopleMakePubs