People Partner

Clearer; Leicester; Hybrid; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Private Medical Insurance

Dental, optical and hearing cover

Mental health support

20 days PTO and holidays

Hybrid working

Your birthday off

Give Back Day

Bonusly peer recognition

Clearer Together trip (Leicester)

Stopover

Job summary

clearer.io is seeking a People Partner to own hiring and day-to-day People support across the UK, Europe and the US. You will be the first point of contact from interview to onboarding, using tech and AI to make every step simpler and clearer for our people.

You’ll shape roles with managers, ensure compliant UK employment practice, and guide colleagues through queries on performance, absence and policy across time zones. Hybrid work in Leicester is available.

Qualifications

• 3+ years in an HR Advisor or generalist role.
• Hands-on recruitment ownership end-to-end.
• Working knowledge of UK employment law.
• Experience with HR systems and ATS; comfortable with AI tools.
• Clear, concise writing; async communication experience.
• Willingness to work later hours for US time zones.

Responsibilities

• Own end-to-end hiring across EMEA and US from sourcing to offer.
• Shape roles with managers; write sharp adverts and criteria.
• Provide a responsive, human candidate experience.
• Use ATS/data/AI to report on pipeline, time-to-hire and quality of hire.
• Be the first point of contact for People queries across regions; coach managers.
• Ensure UK employment law compliance and accurate HR data.
• Own onboarding for new joiners globally.

Skills

3+ years HR generalist experience

End-to-end recruitment ownership

UK employment law knowledge

HR systems & ATS proficiency

Writing & communication

Flexibility for US time zones

Education

CIPD Level 5 (nice to have)

Tools

ATS platforms

AI tools for HR

Job description

We're looking for a People Partner to own hiring and day-to-day People support across the UK, Europe and the US. You'll be the person our people meet first, from the first interview to the first month, and you'll use tech and AI to make every step simpler.

You'll make the employee journey clear, human and fast for colleagues across EMEA and the Americas. You'll bring great people into the business, help managers make good decisions, and fix what slows us down. The UK is our second-largest location, with 50 colleagues in Leicester, so you'll be close to the heart of the business. based 3 days in the office in Leicester City Centre. You'll report to our Global People Director and work closely with our Talent Acquisition colleague in Vietnam.

What You'll Do

• Own hiring end to end across EMEA and the US, from sourcing to offer, so hiring managers get great people, fast
• Shape roles with hiring managers before the search starts: sharp adverts, clear criteria, and interviews that test capability, values and potential
• Give every candidate a clear, responsive, human experience
• Use our ATS, data and AI tools to hire smarter, and report on pipeline, time-to-hire and quality of hire
• Be the first point of contact for People queries across EMEA and the US, and coach managers through everyday employee relations, performance, absence and policy questions
• Apply UK employment law with confidence, keep our HR data accurate, and help us stay compliant across countries
• Own onboarding for new joiners globally, so every first day, week and month is clear and memorable
• Champion tech and AI across People-Spot what slows us down and fix it, with AI and self-serve resources that help colleagues in every time zone get answers without waiting.

What You'll Bring

• 3+ years in an HR Advisor or similar generalist role, ideally in tech, SaaS or eCommerce
• Hands-on experience owning recruitment end to end, with a sharp eye for talent
• Working knowledge of UK employment law
• Confidence with HR systems, ATS platforms and AI tools. You look for the smarter way and bring others with you
• Clear, concise writing. In an async team, it's how most work gets done
• Flexibility to work a later schedule to support colleagues and candidates in US time zones

Nice to have:

• CIPD Level 5, or working towards it
• Experience supporting people across several countries, ideally including the US

life at clearer.io

eCommerce is crowded, noisy and increasingly complex. At clearer.io, we're built for a different outcome: clarity you can act on.

We connect to the stack a merchant already uses. Our AI agents enrich their catalogue, learn from their reviews and customers, and put that intelligence to work inside the tools they already own - so their products get found, trusted and chosen by shoppers and AI, without replatforming. We do this across our products: Clearer, Boost Commerce, REVIEWS.io and Influence, used by thousands of merchants worldwide.

We're a global team with offices in Australia, the UK, Germany, Vietnam and the US, backed for the long term by PSG Equity and Silversmith Capital Partners.

We care about doing the work properly: listening first, building second and shipping quickly where it matters. Results matter more than rhetoric.

What guides us day to day:

• Customers at the heart: we obsess over their needs so we can grow together
• Purposeful progress: we don't settle - we take initiative and embrace bold thinking
• Endless innovation: we refine, improve, and take meaningful action
• Always open: we build trust through transparency and global collaboration

Clear Benefits

• Private Medical Insurance with Vitality after completion of 3 month probationary - including private GP access, a 24/7 medical helpline and advanced cancer cover
• Dental, optical and hearing cover
• Mental health support - unlimited CBT (first 8 sessions without GP referral) and a confidential Employee Assistance Programme
• 20 days PTO and bank holidays - plus the full week off between Christmas Eve and New Year's Day
• Hybrid working
• Your birthday off - a full paid day, just for you, every year
• Give Back Day - a paid day each year to volunteer for a cause you care about
• Bonusly peer recognition - real-time shout-outs tied to our values, with points that convert to real rewards
• Clearer Together - employees who exemplifies our values wins a fully-funded 5-night trip to one of our global offices (Sydney, Berlin, Leicester, Irvine or Ho Chi Minh City)
• Stopover - travelling near one of our offices? Once a year we'll fund a day with the local team

a fair shot for everyone

We're committed to a fair and inclusive hiring experience. Hiring decisions at clearer.io are based on skills, experience and role requirements - nothing else. If you need any adjustments during the interview process, just tell us; it won't affect your application.