People Partner

02 Reed Specialist Recruitment Ltd; Leeds; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Reed is seeking an experienced People Partner to join the UK Volume Talent Acquisition Centre in Leeds. You will support a large contractor workforce from pre-boarding through to assignment completion, acting as a trusted partner to contractors and collaborating with stakeholders to boost engagement and retention.

This hybrid role requires exceptional communication, relationship-building, and organisational skills, along with a customer-focused mindset and the ability to manage multiple

Qualifications

• Previous experience in HR Administration, Recruitment Coordination or similar role.
• Strong communication and relationship-building skills.
• Excellent organisation and time management abilities.

Responsibilities

• Build strong relationships with contractors through regular engagement calls and support.
• Manage payroll and general contractor queries.
• Coordinate engagement activities to improve retention and experience.
• Maintain records across internal systems and track engagement.
• Collaborate with delivery teams to identify trends and share insights.
• Support continuous improvement to deliver an outstanding contractor experience.

Skills

Communication skills

Relationship building

Organisational skills

Multi-priority management

Customer-focused

Tools

HR systems

CRM platforms

ATS systems

Job description

Reed is the most recognised recruitment brand in the UK, with a rich history and reputation for improving lives through work, for over 60 years. Delivering recruitment solutions with many household brands throughout the UK and globally, we find new jobs and careers for people from many different backgrounds across multiple business sectors. We look for people who enjoy an inclusive and collaborative environment, who strive for performance and celebrate team success, in a rewarding career.

Pay Range £26,500

People Partner Leeds | Hybrid Working

Are you an experienced HR Administrator, Recruitment Coordinator or customer-focused coordinator looking for your next step? We are looking for an engaging People Partner to join the UK Volume Talent Acquisition Centre, supporting a large-scale contractor workforce within the Financial Ombudsman Service account. This is a unique opportunity to play a pivotal role in shaping the contractor experience from pre-boarding through to assignment completion. You'll act as a trusted partner to contractors, providing ongoing support, coaching, wellbeing guidance and employee relations expertise, while working closely with operational stakeholders to improve engagement, performance and retention.

What you'll be doing

• Building strong relationships with contractors through regular engagement calls and ongoing support.
• Managing payroll and general contractor queries.
• Coordinating structured engagement activities designed to improve contractor retention and experience.
• Maintaining accurate records across internal systems and tracking engagement activity.
• Working closely with wider delivery and resourcing teams to identify trends and share insights.
• Supporting continuous improvement initiatives and helping to deliver an exceptional contractor experience.

What we're looking for

• Previous experience in a HR Administration, Recruitment Coordinator, Recruitment Administration or similar coordination role.
• Strong communication and relationship-building skills.
• Excellent organisation and time management abilities.
• Confidence managing multiple priorities in a fast-paced environment.
• A customer-focused approach with strong attention to detail.
• Experience using databases, HR systems, CRM platforms or ATS systems would be beneficial.

This is an excellent opportunity for someone who enjoys working with people, building relationships and using data and systems to deliver a high-quality service. Join us and help shape an outstanding contractor experience and build meaningful relationships that make a lasting difference to people's working lives.

Feel what it’s like to truly belong… All job offers are subject to satisfactory references and compliance with vetting requirements applicable to the job role.

Reed is an equal opportunities employer.

Reed is a Mindful Employer and offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.

As a proud signatory of the Armed Forces Covenant, we welcome applications from ex-services personnel, reservists and cadets and offer a guaranteed interview for applicants who meet the minimum criteria.

Reed's culture: We are a family business with a rich history and a purpose of improving lives through work, for people and organisations worldwide. Our inclusive and collaborative approach, combined with an unwavering belief in our long-standing core values, means that we genuinely trust and work hard for each other. We have built a dynamic culture where individual achievement is celebrated and succeeding as a team is revered. A supportive environment, where careers are developed and futures are forged. Feel what it’s like to truly belong.

Our story: In the early 1960s, Reed pioneered specialist recruitment in the UK. Seven decades on, we have become the world’s largest family-run recruitment business, with offices spanning across the UK, Europe, USA, the Middle East and East Asia. With access to the UK’s largest candidate database and expertise across 20 specialist sectors, we are committed to ensuring that people are at the heart of everything we do to ensure we fulfil our purpose: improving lives through work.