People Partner

JR United Kingdom; England; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a strategic People Partner to enhance employee experience and drive high-performance initiatives. This role involves collaborating with senior leaders to align Group initiatives with local business needs, coaching managers on employee relations, and leading complex HR cases. With a commitment to equity and inclusion, you'll play a key role in shaping the people strategy within a purpose-driven environment. Join a dynamic team where your contributions will have a meaningful impact on communities and public sector services.

Benefits

25 days annual leave

Birthday off

Life assurance cover

Generous discount scheme

Contributory health cash plan

Wellbeing services

Learning and development opportunities

Qualifications

• CIPD Level 7 qualified or equivalent experience required.
• Strong knowledge of employee relations and UK employment law.

Responsibilities

• Own and drive delivery of the local People Plan.
• Coach managers on employee relations matters and performance conversations.
• Lead complex ER cases and manage organisational change.

Skills

Employee Relations

UK Employment Law

Data Literacy

Stakeholder Management

Organisational Change

Education

CIPD Level 7

Equivalent Experience

Job description

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Location: Field based/Hybrid – There is a requirement to travel to both Aylesford and Shrewsbury on a weekly basis, with travel to other offices once a month

About the Role:

We are looking for an experienced and strategic People Partner to join our growing People, Culture & Communications team at Commercial Services Group (CSG). This is a unique opportunity to partner with one of our diverse brands, working closely with senior leaders to co-deliver strategic people initiatives and drive high-performance, employee engagement, and positive change across the organisation.

As a People Partner, you will act as a trusted advisor, owning the local People Plan and leading on all employee relations activity. You'll also play a key role in shaping our people strategy, enhancing employee experience, and ensuring local delivery of Group-wide HR initiatives.

Key Duties:

• Own and drive delivery of the local People Plan, aligning Group initiatives with business-specific needs.
• Coach and challenge managers on a wide range of employee relations matters including absence management, restructures, and performance conversations.
• Lead and manage complex ER cases such as TUPE, organisational design, and large-scale change programmes.
• Use data insights to inform decision-making, identify risks, and shape people interventions.
• Work collaboratively with the PCC Centres of Excellence (L&D, Talent, Engagement, DEIB, HR Ops) to enhance people practices.
• Influence senior stakeholders through strong relationship-building, credibility, and insight.
• Support talent needs analysis, linking performance management, learning, and succession planning.
• Regularly review and improve local HR processes, driving efficiencies and improving employee experience.
• Represent the needs and voice of your business area to inform Group-level strategy and activity.

What we need from you:

• Ideally CIPD Level 7 qualified or have equivalent experience
• Strong knowledge of employee relations and UK employment law
• Proven experience influencing and advising senior stakeholders
• Comfortable handling complex HR cases and organisational change projects
• Extensive experience with Business Acquisitions and Integrations
• Excellent data literacy and the ability to turn insight into action
• A collaborative approach with the ability to flex across a matrix organisation
• Resilience, adaptability, and confidence in navigating ambiguity
• A commitment to equity, diversity, inclusion and belonging in all people practices

In return we will offer you:

• 25 days annual leave, rising to 27 after 4 years’ service
• Your birthday off, to celebrate however you choose
• Life assurance cover (4x salary)
• Generous discount scheme including retail and gym memberships
• Access to a contributory health cash plan
• Wellbeing services including EAP, occupational health, and counselling
• Comprehensive learning and development opportunities
• A supportive, purpose-driven environment where you can make real impact

About Commercial Services Group (CSG):

CSG is the UK’s largest local authority-owned trading company, generating over £800 million in annual revenue and serving over 16,000 public sector customers globally. With 1,800+ colleagues across 33 brands and 86 countries, we are on a mission to be the global leader in education and public sector services.

Our unique model delivers commercial growth and social value—over £77 million has been reinvested into front-line services. Join a purpose-led, ambitious, and fast-growing organisation where your work helps shape communities and creates long-term impact.