People Operations Specialist — Hybrid HR & Onboarding

Brook Street; Sevenoaks; Hybrid; GBP 23,000 - 31,000; Full time

Job summary

Brook Street in Sevenoaks, Kent is seeking a proactive People Operations Officer to support employees and managers across the entire employee lifecycle. You will be the first point of contact for HR enquiries, handle the inbox, issue offers and contracts, and coordinate onboarding.

The role offers hybrid working after a two-week in-office training period, with Tuesdays and Wednesdays in the office and up to three days per week from home, plus occasional additional office attendance.

Qualifications

• Strong administration experience in a busy office.
• HR administration experience including contracts and onboarding.
• Excellent organisational skills and high attention to detail.
• Strong IT skills with confidence using multiple systems.
• Outstanding communication and customer service abilities.
• Ability to manage a high workload and prioritise tasks confidentially.

Responsibilities

• Be the first point of contact for HR inquiries and manage the shared inbox.
• Provide first-line advice on people-related matters and issues.
• Issue offer letters, contracts and amendments.
• Support end-to-end recruitment and onboarding activities.
• Complete pre-employment checks and right-to-work documents.
• Coordinate new starter onboarding and induction activities.
• Process payroll-related administration and maintain records.
• Support absence management and Occupational Health referrals.
• Maintain HR systems and ensure accurate documentation.
• Deliver excellent service while handling sensitive information.

Skills

Administration experience

HR administration

Contracts & onboarding docs

Organisation & detail

IT skills

Communication & customer service

Workload prioritisation

Confidential handling

Job description

Brook Street in Sevenoaks, Kent is seeking a proactive People Operations Officer to support employees and managers across the entire employee lifecycle. You will be the first point of contact for HR enquiries, handle the inbox, issue offers and contracts, and coordinate onboarding.

The role offers hybrid working after a two-week in-office training period, with Tuesdays and Wednesdays in the office and up to three days per week from home, plus occasional additional office attendance.