People Operations Officer

Crimson; Welwyn Garden City; On-site; GBP 36,000 - 38,000; Full time

Job summary

A leading company in Welwyn Garden City seeks a People Operations Officer to deliver comprehensive HR support across the organization. The role involves enhancing workplace culture, ensuring compliance with employment law, and promoting diversity and inclusion initiatives. Candidates should possess strong HR experience and proficiency in Microsoft Office, particularly in managing recruitment and performance management.

Benefits

Competitive benefits

Refer a friend bonus

Qualifications

• Extensive employment law knowledge and HR experience.
• CIPD Level 3 qualification is a must.
• Proficiency in Microsoft Office packages, particularly Excel.

Responsibilities

• Provide comprehensive HR support including recruitment and employee relations.
• Manage personnel records and ensure compliance with legal standards.
• Maintain tracking systems and generate HR reports.

Skills

Employment law knowledge

Performance management

Recruitment

Diversity and inclusion

Administration

Education

CIPD Level 3 qualified or equivalent

Tools

Microsoft Office

Job description

People Operations Officer - Welwyn Garden City

Welwyn Garden City - On-site 5 days per week

Salary - 36,000 - 38,000 per annum plus competitive benefits

A People Operations Officer is required for our client based in Welwyn Garden City. This role is accountable for delivering comprehensive HR support and guidance across the organisation. It encompasses the full spectrum of HR responsibilities, including recruitment, employee relations, performance management, and career development. The position also plays a vital role in fostering a positive, inclusive workplace culture, enhancing employee engagement, and driving diversity and inclusion initiatives across the region.

Key Responsibilities:

Core HR Support

• Provide advice on performance management, pay and benefits, disciplinary actions, grievances, and employment law.
• Support managers with recruitment, onboarding, job descriptions, and employee performance monitoring.
• Promote diversity, inclusion, equality, and health and safety across the organisation.

Operational & Administrative Duties

• Manage personnel records, update HR databases, and ensure accurate payroll and benefits processing.
• Maintain compliance with employment policies and legal standards, including Right to Work checks and reference requests.
• Support the full employee lifecycle-from onboarding to exit interviews-and process employment changes.

Data & Reporting

• Maintain tracking systems, generate reports, and deliver key HR metrics.
• Document learning and development activities and support internal communications.

Point of Contact & Collaboration

• Act as the first point of contact for HR-related queries, escalating complex issues as needed.
• Collaborate with managers on recruitment campaigns and agency worker engagement.
• Provide cover for team members during absences.

Key Skills:

• Extensive employment law knowledge and experience working in a similar role
• CIPD Level 3 qualified or equivalent
• Proficiency in Microsoft Office packages, including excel

Interested? Please submit your updated CV to (url removed) at Crimson for immediate consideration.

Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn 250 worth of vouchers!

Crimson is acting as an employment agency regarding this vacancy