People Operations Manager

MLC Partners; Princes Risborough; Hybrid; GBP 34,000 - 46,000; Full time

Benefits offered by this job

Hybrid working

Job summary

MLC Partners is seeking a People Operations Manager to lead the People & Culture function at Princes Risborough. This broad, hands-on role owns daily delivery of people operations, driving improvements across systems, processes, recruitment and the employee experience.

You will line manage the People Team Executive and collaborate with senior leaders and managers. As a leader, you will streamline and automate processes, maintain governance, ensure data accuracy in Sage People and payroll

Qualifications

• Experience across HR systems, recruitment and people processes.
• Strong organisational and project management skills.
• Experience creating and maintaining dashboards in Excel/Power BI.

Responsibilities

• Lead day-to-day operations of the People & Culture team and supervise the People Team Executive.
• Manage end-to-end recruitment, from attraction to onboarding.
• Oversee employee data and HR system accuracy, incl. payroll interface.
• Manage monthly payroll processes with the People Team Executive.
• Govern and deliver people policies and procedures with governance.

Skills

HR operations

Recruitment

Payroll

HR systems

Power BI

Excel

Sage People

Tools

Sage People

Job description

Location: Princes Risborough, hybrid working

Salary: £40,000

Contract: Three months

Hours: 37

We are delighted to be supporting a purpose-led organisation in the search for a People Operations Manager to play a key role within its People & Culture function.

This is a broad and hands-on position, taking ownership of the day-to-day delivery of people operations while driving improvements across systems, processes, recruitment and the overall employee experience. You will also line manage the People Team Executive and work closely with senior leaders, line managers and colleagues across the organisation.

The Role

As People Operations Manager, you will lead the operational delivery of the People & Culture team, ensuring employees and managers receive an efficient, responsive and high-quality service.

A significant part of the role will involve identifying opportunities to streamline, automate and continuously improve people processes, while maintaining strong governance and compliance.

You will be responsible for:

• Leading the day-to-day operations of the People & Culture team and line managing the People Team Executive.
• Managing the end-to-end recruitment process, from attraction through to offer, ensuring an excellent candidate and onboarding experience.
• Overseeing employee data and maintaining the accuracy of the HR system, including Sage People and its payroll interface.
• Managing the monthly payroll process alongside the People Team Executive.
• Supporting the effective delivery and governance of people policies and procedures.
• Ensuring team resources are effectively allocated and agreed service levels are achieved.
• Identifying and implementing improvements, automation and efficiencies across people operations.
• Producing accurate people data, reports and dashboards to support organisational decision-making, including pay gap reporting.

About you

We are looking for an experienced People/HR operations professional who combines strong operational delivery with a genuine interest in improving how people services work.

You will bring experience across HR systems, recruitment and people processes, alongside strong organisational and project management skills. You will be comfortable working with stakeholders at different levels and able to balance day-to-day operational requirements with longer-term improvement projects.

Strong communication and interpersonal skills are essential, alongside a good understanding of people policies and procedures. Experience using Excel and Power BI to create and maintain people dashboards would also be particularly valuable.

This is an excellent opportunity for someone who enjoys taking ownership, improving processes and creating a positive experience for candidates, employees and managers within a collaborative People & Culture environment.