People Operations Leader

Frazer Jones; Bath; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading consulting firm is seeking a People Operations Leader in Bath to enhance operational efficiency in HR, onboarding, and payroll. This role involves leading a team of HR administrators, managing onboarding processes, and ensuring accuracy in payroll submissions. Ideal candidates will have proven experience in HR administration and strong attention to detail, ideally in a fast-paced environment. This is an excellent opportunity to progress into a leadership role within a dynamic organization.

Qualifications

• Proven experience supervising or leading HR administration teams.
• Strong understanding of HR processes including onboarding and payroll preparation.
• Confident using HRIS and ticketing systems.

Responsibilities

• Lead and support a team of HR and onboarding administrators.
• Oversee onboarding processes for new employees.
• Manage employee lifecycle changes including contracts and leavers.
• Own the preparation of monthly payroll data.
• Monitor the HR ticketing system for efficient query resolution.
• Drive quality and compliance across HR processes.

Skills

HR administration leadership

HRIS proficiency

Attention to detail

Job description

Frazer Jones is delighted to be supporting a high-growth business in their search for a People Operations Leader to drive operational excellence across HR, onboarding, and payroll. This is a great opportunity to step into a leadership role within a fast-paced, people-focused environment.

Key Responsibilities:

• Lead and support a team of 4 HR and onboarding administrators, ensuring workloads are well-managed and service levels are met.
• Oversee onboarding processes for new employees, ensuring a seamless and compliant experience.
• Manage employee lifecycle changes including contracts, leavers, and internal moves.
• Own the preparation and submission of monthly payroll data, liaising with external providers and internal finance teams.
• Monitor and manage the HR ticketing system, ensuring queries are resolved efficiently and accurately.
• Drive quality and compliance across all HR processes, embedding best practices and reducing errors.
• Champion continuous improvement, identifying opportunities to streamline and enhance operational delivery.

About You:

• Proven experience supervising or leading HR administration teams.
• Strong understanding of HR processes including onboarding, payroll preparation, and employee lifecycle management.
• Confident using HRIS and ticketing systems
• Excellent attention to detail...