People Operations Coordinator – Stadium Recruitment

Sodexo Group; Newcastle upon Tyne; Hybrid; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Free onsite car parking

Free staff lunch on shift

Mental health & wellbeing resources

Employee Assistance Programme

Sodexo Discounts Scheme

Cycle to Work Scheme

Job summary

Sodexo Live! at St. James' Park, home of Newcastle United FC, is seeking a People Operations Administrator to manage recruitment, onboarding and staff lifecycle for casual and contracted teams.

You’ll support recruitment events, inductions and training, ensuring compliance and a first-class candidate experience. You’ll collaborate across Hospitality, Catering, Kitchens and Events to keep staffing aligned with matchdays and major events while delivering excellent employee support and engagement

Qualifications

• Previous recruitment experience, ideally within a high-volume environment.
• Strong administration and organisational skills.
• Excellent communication and interpersonal abilities.
• Ability to manage multiple deadlines and priorities.
• Experience working within hospitality, catering, events or a customer-focused environment.
• Strong attention to detail and commitment to compliance.
• Confident using Microsoft Office and recruitment systems.
• A proactive, positive and solutions-focused approach.

Responsibilities

• Coordinating high-volume recruitment activities for both casual and contracted roles, from advertising through to onboarding.
• Screening applications, arranging interviews and delivering an excellent candidate experience.
• Conducting Right to Work, visa and compliance checks, ensuring employee records remain accurate and up to date.
• Supporting onboarding, inductions and mandatory training for new starters across the business.
• Acting as a key point of contact for the casual workforce, responding to queries and supporting employee engagement initiatives.
• Assisting with workforce planning and staffing coordination for matchdays, events and daily operations.
• Managing labour management systems, staffing records and payroll administration to ensure accuracy and compliance.
• Supporting recruitment events, assessment days and community outreach activities to attract new talent.
• Monitoring attendance, training completion and workforce compliance, identifying opportunities for continuous improvement.
• Working closely with operational managers to ensure staffing levels, training and employee support consistently meet business needs.

Skills

Recruitment experience

Administration

Communication

Multitasking

Hospitality/Event experience

Attention to detail

Microsoft Office

Recruitment systems

Tools

Microsoft Office Suite

Job description

Sodexo Live! at St. James' Park, home of Newcastle United FC, is seeking a People Operations Administrator to manage recruitment, onboarding and staff lifecycle for casual and contracted teams.

You’ll support recruitment events, inductions and training, ensuring compliance and a first-class candidate experience. You’ll collaborate across Hospitality, Catering, Kitchens and Events to keep staffing aligned with matchdays and major events while delivering excellent employee support and engagement