People Operations Advisor: Employee Relations & Policy

Chelsea Football Club; Greater London; On-site; GBP 36,000 - 48,000; Full time

Job summary

Chelsea Football Club is seeking a People Advisor (Business Operations) to join the People Team at Stamford Bridge, with occasional travel to Cobham. The role provides comprehensive people support across the Club, advising managers and employees on a full range of People Generalist activities.

You will contribute to Chelsea’s people objectives, policy development, training delivery and safeguarding compliance, while upholding the Club’s BLUE behaviours in day-to-day interactions.

Qualifications

• Understanding of employment law and best practice in People operations.
• Experience advising on employee relations matters.
• Ability to manage multiple cases with discretion and sensitivity.
• Commitment to equality, diversity and inclusion and to safeguarding policies.

Responsibilities

• Advise and support managers on employee relations matters.
• Provide case management for disciplinary, grievance, absence and performance issues.
• Monitor employment practices trends and advise proactive actions.
• Embed equity, diversity and inclusion across teams.
• Serve as a point of contact for People queries via the People inbox and ensure timely, high-quality service.
• Contribute to development and updating of People policies and procedures to meet legal requirements.
• Collaborate with People Business Partners and Learning & Development to design and deliver training.
• Manage offboarding including exit interviews.
• Oversee resourcing, benchmarking and authorization for new/replacement roles.
• Interpret and monitor a range of People metrics.
• Contribute to People initiatives aligned with Chelsea FC priorities and culture.
• Represent the People Team in departmental working groups.
• Keep up to date with industry developments in People.

Skills

People policies

Employment law

ER cases

Diversity & inclusion

Communication skills

Prioritisation

Data interpretation

Discretion with sensitive information

Safeguarding & DBS checks

BLUE behaviours

Policy adherence

Diversity advocacy

Safeguarding awareness

Education

CIPD qualified or working towards CIPD

Job description

Chelsea Football Club is seeking a People Advisor (Business Operations) to join the People Team at Stamford Bridge, with occasional travel to Cobham. The role provides comprehensive people support across the Club, advising managers and employees on a full range of People Generalist activities.

You will contribute to Chelsea’s people objectives, policy development, training delivery and safeguarding compliance, while upholding the Club’s BLUE behaviours in day-to-day interactions.