People Operations Advisor

The Together Trust; Willenhall; Hybrid; GBP 30,634 - 41,446; Full time

Benefits offered by this job

Generous pension scheme

Blue Light card eligibility

Flexible working arrangements

Training and development opportunities

Annual leave 27 days + bank holidays

Job summary

The Together Trust is seeking an experienced Senior Inhouse Recruiter to join the People, Culture and Digital team. You will support the People Operations Manager and help deliver a proactive HR service to managers and colleagues in a hybrid working setup.

Responsibilities include maintaining data in the ITrent system, developing SOPs, onboarding new staff, and ensuring safer recruitment practices. CIPD level 5 or relevant degree is required.

Qualifications

• Experience providing HR generalist services.
• Ability to handle staff queries across levels and advise leadership.
• Strong IT skills including MS Office and HR systems.

Responsibilities

• Provide high quality People Operations support to managers and colleagues.
• Lead onboarding and safer recruitment practices for new joiners and bank workers.
• Maintain data integrity in HR systems and generate reports for SLA delivery.
• Develop and publish standard operating procedures for People Operations.

Skills

Communication skills

Team player

HR generalist experience

Queries handling

Data and HR systems

Interpersonal skills

Presentations

Education

CIPD level 5 or Degree

GCSE or equivalent

Tools

ITrent system

HR data systems

Job description

As one of the , we believe in putting people at the heart of everything we do. We are looking for an experienced and proactive Senior Inhouse Recruiter to join our People, Culture and Digital team and help us create a positive, supportive and inclusive workplace culture.

The Role

To support and assist the People Operations Manager in the provision of a high quality proactive and efficient people Operations service to managers and Colleagues within the Trust. The ideal candidate will ensure best practice is shared and developed across the team and to managers in the trust to deliver against the service level agreement.

Location: Hybrid Working
Hours: 37.5 hours per week
Contract: Permanent
Salary: £36,040 per annum

Key responsibilities

• Be the People Operations super user for ITrent system and manage all the data within that system; including the managing of the establishments setting up of new employees, RED processing, data for single centra record, incremental progression payments
• Ensure People Operations standard operating procedures are developed to document all processes
• Audit the establishment report weekly for missing information and inaccuracies against the master document and ITrent
• Understand all People & Culture policies and procedures to be able to lead and guide the People Operations administration team in giving first line advice and develop their ability to provide this service.
• Provide data to inform against the service level agreement delivery and drive efficiencies
• Oversee that all relevant contracts and contractual records are produced timely and accurately
• Support colleagues with the delivery of transitional services in respect of organisational change when required, for example TUPE documents or restructure letters
• Lead the administrators to support the onboarding of new colleagues and bank workers in line with safer recruitment.
• Provide all required leadership support, to include 121s, supervisions, appraisals, performance and absence management and communications for all team members
• Keep up to date with People & Culture best practice and employment law

What we are looking for

• CIPD level 5 or Degree and relevant experience
• Good standard of general education to GCSE or equivalent
• Experience of providing HR generalist services
• Experience of dealing with queries from staff at all levels and advising leadership
• Experience of databases and systems
• Excellent written and verbal communication and presentation skills
• Good IT skills, can use MS office, intermediate excel and HR systems
• Knowledge and understanding of Equal opportunities legislation and its application and having good understanding of inclusion
• Good team player and self motivated

Skills

• ITrent system
• IT System

Qualifications

• CIPD level 5 or Degree and relevant experience
• Good standard of general education to GCSE or equivalent

Benefits

• Annual Leave 27 day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
• Generous pension scheme and death in service benefit, up to 7% company pension contributions initially rising with length of service and up to 6 x basic salary death in service benefit.
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
• Access to our Employee Assistance Programme for you and adults at your home.
• Inclusive networks for colleagues to join if they'd like to (Disability & Neurodiversity Action group, Race Equality Network, Proud Together (LGBTQ+ group), Together for Men, Women Together)

Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience.

Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy.

If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you. The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment.