People Officer: HR Admin & Onboarding Specialist

Gateshead College; Gateshead; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Generous holiday allowance

Mental health support

Pension (LGPS)

Travel support

Discounts

Job summary

Gateshead College is seeking a proactive People Officer to join our People team. You’ll support the employee lifecycle, coordinate onboarding, and ensure accurate records while delivering responsive service to staff, managers and candidates.

You’ll work with the People team to improve processes, use iTrent and Microsoft 365, and provide guidance on policies and procedures with a professional, inclusive approach.

Qualifications

• Experience providing a responsive service in a busy environment.
• Experience coordinating processes involving different people, steps and deadlines.
• Strong organisation and prioritisation skills.
• Excellent attention to detail.
• Clear, professional and inclusive communication skills.
• Confidence using Microsoft 365 and other digital systems.
• Experience maintaining accurate records and handling sensitive information.
• Ability to explain processes clearly to different audiences.
• Take ownership of routine work and escalate when needed.
• Level 2 English and maths or equivalent literacy/numeracy.

Responsibilities

• Coordinate recruitment activity from vacancy approval through to appointment, including advertising, candidate communication and interview arrangements.
• Review recruitment adverts and documentation to ensure clarity, accessibility, inclusivity and consistency.
• Support recruiting managers to follow College recruitment processes.
• Coordinate offers, references and pre-employment checks, including right to work, qualifications, health clearance and DBS checks where required.
• Prepare contracts, contractual change letters and other routine employment correspondence.
• Process starters, changes and leavers and maintain accurate employee records in our HR System iTrent.
• Provide first-line information on People policies, procedures and conditions of service.
• Support routine People processes, including absence, probation, flexible working and family-friendly arrangements.
• Produce operational reports and help resolve data-quality issues.
• Create practical guidance, checklists and process information.
• Identify opportunities to reduce duplication, delays and unnecessary manual activity.
• Provide meeting coordination, note-taking and record-keeping support when required.

Skills

Organisation

Attention to detail

Communication

Customer service

Collaboration

Problem solving

Education

Level 2 English & maths

HR / Admin qualification

Tools

Microsoft 365

iTrent

HR systems

Job description

Gateshead College is seeking a proactive People Officer to join our People team. You’ll support the employee lifecycle, coordinate onboarding, and ensure accurate records while delivering responsive service to staff, managers and candidates.

You’ll work with the People team to improve processes, use iTrent and Microsoft 365, and provide guidance on policies and procedures with a professional, inclusive approach.