Office & Culture Coordinator

Chess Limited; United Kingdom; Presencial; GBP 22.500 - 27.500; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private healthcare

Eye tests

Mental health support

Hybrid working

Home office allowance

20 days holiday

Bank holidays

Perkbox discounts

Rewards program

Descripción de la vacante

Chess Limited is seeking an organised and proactive Office & People Support Assistant to join our hub at Alderley Park. You will ensure a professional, welcoming and efficient office environment, supporting daily operations, hospitality, and admin tasks for the People and Culture team.

The role is full-time and office-based at our Head Office in Alderley Park. You will coordinate facilities, manage bookings, assist with onboarding and events, and help uphold health & safety standards while

Formación

• Excellent organisation and time management.
• Confident communicator with a friendly, proactive approach.
• Great attention to detail.
• Basic IT skills (Microsoft Office/Teams).
• Willingness to learn and take ownership.
• Experience in an office, hospitality, or customer-facing role.
• Experience supporting events or facilities management (even informally).
• Approachable and service-focused.
• Reliable and hands-on.
• Able to prioritise in a fast-paced environment.

Responsabilidades

• Office Operations: Oversee daily office operations, ensure a clean, safe, fully functional environment, manage meeting rooms, desk bookings, and shared spaces, liaise with landlords and contractors, and track facilities requests to resolution.
• Workplace Hospitality: Welcome visitors, coordinate access and meeting arrangements, support internal events, and assist with onboarding sessions.
• Administrative Support: Provide general admin support to People and Culture, maintain records, assist onboarding and workspace setup, support cultural team activities and events.
• Health & Safety: Support health and safety policies, assist with risk assessments, fire drills, incident reporting, and maintain signage and safety procedures.

Conocimientos

Excellent organisation

Confident communicator

Great attention to detail

Basic IT skills

Willingness to learn

Office/hospitality experience

Approachable and service-focused

Reliable and hands-on

Prioritise in fast-paced environment

Positive attitude

Herramientas

Microsoft Office

Teams

Descripción del empleo

Location: Alderley Park | Business Area: People Support | Salary Details: £25,000

We’re looking for an organised and enthusiastic individual to join our hub at Alderley Park. You’ll support the smooth day-to-day running of the office environment, ensuring a professional, welcoming and efficient workplace for all people and visitors. This is a hands‑on role ideal for someone organised, proactive, and keen to build experience across office management, facilities, and culture.

Please note this role isfull-timeoffice-based at our Head Office at AlderleyPark.

“a great place to work, a great place to be a customer”

Key Responsibilities:

Office Operations

• Oversee daily office operations, ensuring a clean, safe, and fully functional environment
• Manage meeting rooms, desk bookings, and shared spaces
• Maintain office supplies and equipment, ensuring consistent availability
• Act as the first point of contact for office-related queries
• Manage bookings for all Chess Hubs across the UK
• Act as a Fire Marshall and First Aider (Full training provided)
• Coordinate incoming and outgoing post, parcels, and courier deliveries
• Liaise with Chess office and hub landlords, external suppliers and contractors for maintenance and service issues
• Log and track facilities requests and follow through to resolution
• Support contractor visits and ensure compliance with site processes

Workplace Hospitality

• Welcome visitors and ensure a professional, warm reception experience
• Coordinate visitor access, parking, and meeting arrangements on site including the monthly board meeting.
• Support internal events (e.g. team days, conferences, wellbeing activities)
• Assist with the new starter onboarding process and induction sessions.

Administrative Support

• Provide general administrative support to the People and Culture team
• Maintain accurate records (e.g. assets, access passes, car registrations)
• Support onboarding tasks, including workspace setup for new starters
• Actively support with activities and administration required for the cultural team
• Support with project management of all Chess events, including conferences and Christmas parties.

Health & Safety:

• Support compliance with health & safety standards and policies
• Assist with risk assessments, fire drills, and incident reporting
• Ensure office signage and safety procedures are up to date
• Administration of annual workstation assessments via our One LMS.

Key Skills and Experience:

• Excellent organisation and time management skills
• UK Driver's License and access to a vehicle
• Confident communicator with a friendly, proactive approach
• Great attention to detail
• Basic IT skills (Microsoft Office/Teams)
• Willingness to learn and take ownership
• Previous experience in an office, hospitality, or customer-facing role
• Experience supporting events or facilities management (even informally)
• Approachable and service-focused
• Reliable and hands-on
• Able to prioritise in a fast-paced environment
• Positive attitude with a willingness to help others

What's in it for You?:

Your Benefits at Chess:

• Private healthcare (free after 1 year)
• Eye tests, flu jabs, and on-site health checks
• Mental health support from trained First Aiders. A Wellbeing Day after 1 year
• Hybrid working support with a home office allowance
• 20 days holiday (rising to 24 with service) plus bank holidays
• Buy or sell up to 5 holidays twice a year
• Perkbox discounts on shopping, travel, fitness, and more
• Points-based rewards from year 2
• Charity donation matching (up to £100)
• Recognition platform to celebrate your wins
• EE SIM offers for you and your family
• Learn 2 Earn scheme to boost your salary
• Team socials and celebrations
• Bespoke onboarding and leadership training
• Dedicated Culture Team to support you

Working Hours and Location:

A standard week is 37½ Monday to Friday

FT attendance at our hub Alderley Park